Here is the plan to upgrade our site software...FAIL

[Slab]

Slab has done a great job of thinking through the migration which means it probably will go very well. Won't know for sure until we emerge from the fog on Sunday. My next comment is for us end users and it runs along the line of "tell Slab where some past help desk jockey hurt you." Our questions reveal a lot of the inanity and dumb-firetruckery we were subjected to in the past on other sites. Slab's process seems to be about as user-friendly as we can get. Kudos to Slab and the team.

Quick "for what it's worth": I started the first ever Helpdesk at WW Grainger in the early 1980's. I previously had been a mainframe computer operator. It was a great job, met and helped so many people, in fact I met my wife while helping the VP of IT on an issue. Best day of my life. Anyway, it was a great spring board. I figured out what the best jobs were, and then worked my way into becoming a Mainframe Systems Programmer. Great career which also led to me hiring Adam, who taught me tons about Unix/Linux and now heads our conversion effort here on Crappie.com. Life is good.

[TDMartin25]

Got it-thank you!