Well as I posted last week about my Sam Heaton breaking on the first fish, well I sent it back to basspro as advised by customer service at B&M told me to do, they got rod yesterday & I called this morning to find out when I would get new rod, they told me it would be 3 to 5 weeks cause thEy had to research it to see who was to blame. So not happy camper I called B&M & talked to jack wells & May have a new rod tomorrow or for sure by Monday said all this to just say that B&M are straight up folks