Ok, I bought my Xi5 with pinpoint at the end of November, its a 24v 80# model replacing my oem 12v 43# on my Bass tracker pt175. I work a seasonal job, so I figured I would have time to upgrade the boat and install before Crappie season started. Well after adding a battery a 3 bank charger and the Xi5 I was ready for the season, and $2000 poorer, took it on the water this Winter to link the remote to the Tm and everything worked as advertised, I was pleased and ready for Spring. Well yesterday was the first day out Crappie fishing, I used my big motor to get out to where I wanted to fish, dropped the Tm down plugged it in, it lit up, I grabbed the remote and got no response using the remote, actually the Tm gave a little jerk to the right and that was it. First thought was the batteries in the remote had gone dead sitting over the Winter, so I got out the remote foot control, read how to link it with the Tm, got the 2 beebs telling Me it was linked, and again nothing no response at all.
So after a few choice words, I figured no trouble I will just return it, and if all else fails remount my old Tm. After trying new batteries in the foot control today I called BP to ask about the trouble I had, and they told Me I would have to take it to the local Motorguide service center a hour away, I asked why I couldnt just exchange it for a new one, he replied Motorguide will not exchange it if its more than a Month old (screwed again). I explained I am a Crappie fisherman and did He know what the turn around at the shop was, he didnt know!
Wondering if anyone has had trouble with there remotes communicating with there Tm? I am hoping its something simple, I caught 43 fish yesterday drifting, the water temp was 46 degrees, in a week or two the bite should be on and I am gonna have a caw if I miss it.