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Thread: HELP----new 798cihdsi...

  1. #11
    rnvinc's Avatar
    rnvinc is offline Crappie.com 2016 Man of the Year * Member Sponsor
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    Quote Originally Posted by Shellback View Post
    The CI in the unit number designates it's an internal antenna. Not sure if that menu would show the internal antenna as an accessory?
    This is a possibility... I'm not sure myself.. I dont have a 798ci...

    Try this...

    Power on unit into "Normal"
    Hit "Menu" twice to get into the main menu system
    Tab over to the "Views" tab
    Cursor down to see if any of the chart views are listed

    If none of the chart views are even listed... Then the unit is not recognizing the antenna...(I think this is correct)..

    Rickie
    www.podunkideas.com <--Click here
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    https://cornfieldfishinggear.com/

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  2. #12
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    Thanks Rickie, I'm headed to the shop..be back in a bit..Thanks again

  3. #13
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    On view tab

    down imaging ------------------------visable
    down/side imaging view-------------visable
    sonar/side----------------------------visable
    side imaging-------------------------visable
    sonar/side----------------------------visable
    sonar----------------------------------visable
    sonar zoom---------------------------visable
    nothing else on the screen...I did try the little blue arrow..nothing else??????

  4. #14
    rnvinc's Avatar
    rnvinc is offline Crappie.com 2016 Man of the Year * Member Sponsor
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    Sounds like the internal antenna has malfunctioned..(it happens)..

    Your should call HB tomorrow....(realize Monday's are their busy day, so be patient)..

    Or if you bought the unit at a retailer.. It is possible they may trade for another...(depending on the retailer)...

    Did I understand your OP that it is a new unit...??

    Rickie
    www.podunkideas.com <--Click here
    ------------—————
    https://www.crappie-gills-n-more.com/
    https://cornfieldfishinggear.com/

    ------------------------>> Pro Staff Sonar Advisor

  5. #15
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    Thanks Rickie, I'm really pleased that I bought it early, before my fall fishing kicks off..hopefully I'll have it all figured out by then,,I really appreciate you help on this..I was at witts end..

    Thanks again

    Xring/Don

  6. #16
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    Sounds like you had the view menu on the sonar tab. I have a 798, but it on the boat covered up and it's dark and raining now. If I remember correctly, you push the menu button twice. Then across the top of the screen there will be selections for sonar, nav, accessories etc. Select the nav tab, and see if there is a view tab for it. Or anything else that may help you out.

  7. #17
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    Thanks shellback,,there is no Nav tab on the tab bar,,it disappeared..

  8. #18
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    Rickie,,yep,,first time on the water,,the hours says 4,,I didn't think I was out there that long,,but guess I was..I bought it from universalmania on BBC board..I got it in friday and installed it yesterday..took it to the lake this morning

  9. #19
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    Sounds like Ricky was right on with the GPS antenna. It must have failed. Might check with Universalmania and see if they will exchange it before calling H/B. They can probably get you a replacement faster than sending your's back for repair.

  10. #20
    rnvinc's Avatar
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    Quote Originally Posted by xring View Post
    Thanks shellback,,there is no Nav tab on the tab bar,,it disappeared..
    I will make a mental note of this myself...

    I didn't even think about the entire Nav tab disappearing when no antenna is recognized...

    Let us know how things work out Don...

    Rickie
    www.podunkideas.com <--Click here
    ------------—————
    https://www.crappie-gills-n-more.com/
    https://cornfieldfishinggear.com/

    ------------------------>> Pro Staff Sonar Advisor

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