Thanks Rickie, I'm headed to the shop..be back in a bit..Thanks again
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This is a possibility... I'm not sure myself.. I dont have a 798ci...
Try this...
Power on unit into "Normal"
Hit "Menu" twice to get into the main menu system
Tab over to the "Views" tab
Cursor down to see if any of the chart views are listed
If none of the chart views are even listed... Then the unit is not recognizing the antenna...(I think this is correct)..
Rickie
www.podunkideas.com <--Click here
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https://cornfieldfishinggear.com/
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On view tab
down imaging ------------------------visable
down/side imaging view-------------visable
sonar/side----------------------------visable
side imaging-------------------------visable
sonar/side----------------------------visable
sonar----------------------------------visable
sonar zoom---------------------------visable
nothing else on the screen...I did try the little blue arrow..nothing else??????
Sounds like the internal antenna has malfunctioned..(it happens)..
Your should call HB tomorrow....(realize Monday's are their busy day, so be patient)..
Or if you bought the unit at a retailer.. It is possible they may trade for another...(depending on the retailer)...
Did I understand your OP that it is a new unit...??
Rickie
www.podunkideas.com <--Click here
------------—————
https://www.crappie-gills-n-more.com/
https://cornfieldfishinggear.com/
------------------------>> Pro Staff Sonar Advisor
Thanks Rickie, I'm really pleased that I bought it early, before my fall fishing kicks off..hopefully I'll have it all figured out by then,,I really appreciate you help on this..I was at witts end..
Thanks again
Xring/Don
Sounds like you had the view menu on the sonar tab. I have a 798, but it on the boat covered up and it's dark and raining now. If I remember correctly, you push the menu button twice. Then across the top of the screen there will be selections for sonar, nav, accessories etc. Select the nav tab, and see if there is a view tab for it. Or anything else that may help you out.
Rickie,,yep,,first time on the water,,the hours says 4,,I didn't think I was out there that long,,but guess I was..I bought it from universalmania on BBC board..I got it in friday and installed it yesterday..took it to the lake this morning
Sounds like Ricky was right on with the GPS antenna. It must have failed. Might check with Universalmania and see if they will exchange it before calling H/B. They can probably get you a replacement faster than sending your's back for repair.
www.podunkideas.com <--Click here
------------—————
https://www.crappie-gills-n-more.com/
https://cornfieldfishinggear.com/
------------------------>> Pro Staff Sonar Advisor