Thanks for the reply Greg. Apparently you guys got the unit and got it fixed. I got an e-mail today where it had been shipped back. I had been a Lowrance man for over 30 years and this is the 1st Humminbird I have owned since my late-great Super 60! A buddy had told me how good you guys were on Customer Service so I took the leap and got the 788 last year and the 898 recently. Looks like I made a good choice. Thanks!!!