Thread: 898c SI needs help before i throw it in the lake!

I'd try and find a local who also has an 898 and get together with them on the water. That way you could swap head units and see if it's in the transducer, transducer location, or possibly an installation problem. He could see if he can duplicate your problem with your head unit on his boat, or mount his head unit on your boat and see if the problem still exists. I sent a head unit to a fellow to try that was having problems, and it turned out that the settings had to be fine tuned. Personally I would have returned the whole works to BassPro for a refund or exchange. Returning just the head left you with a 50-50 chance it would be fixed. I think I read there's a software update for problems at shallow depths. Also try and learn to use your unit without fish symbols, They might make you feel good seeing all the little fishies, but it really isn't the best way to run the unit.

PS. I wouldn't count on anybody's customer service reps to be proficient in the operation of all the companies products. I can't imagine anyone at H/B, Lowrance, Garmin, etc knowing the manuals for all the units inside and out. Should they, yes, but I think that's a pretty tall order. Most of us are lucky enough if we master our own units. That's why I suggest getting together with some one who has the same product.