I got my first complaint today - went out to do some trolling and just as i got the first fish on and in the boat i went to adjust the direction i was heading and my left turn button didnt work. I definetly see getting a second remote in the future. Once the remote goes you are D-O-N-E(especially if you are trolling) I took the back off like i was going to replace the battery and the little peg that contacts the circuit board was broken. Im going to call Minn Kota tomorrow and see if they can just send me the piece that goes under the buttons. They are all connected together so it would be easy to lift out the old and in with the new. Anyone ever dealt with their customer service??