Thread: Going with Lowrance

First - This thread wasn't meant to get people going at eachother. Let's stay civil! I have owned a Lowrance for 4 years now and never had to call customer support. I am not saying they don't break, but I'm sure the HB's break from time to time also. Again, I never said HB was a bad unit. I just like a couple of the features Lowrance offers right now. No matter which one you may like, good fishing to all of you!

JTMavs, congrats on your decision. It awes me every time I see pics from either unit. It'll be a looooong time before I'm lucky enough to own either unit, be it Lowrance or HB, but as long as statements are made from personal facts, a healthy debate is a good read. I'm with you, I dont want to see any of the threads becoming personal attacks, but any and all of the threads which comes from personal experiences should help the next buyer out, or atleast give him more to consider.:o

JTMavs- My response was to the individual downgrading the Humminbird status to the technology of B&W TV.

Mduncan62

Before anyone wants to crow about how long their warranty is. It can be 10 years if the company does not stand behind it does you no good. All these complaints on the web about Lowrance customer service are not imaginary nor or they false. Because you personally have not cause to use their CS doesn't mean there is no use for it. To state otherwise is like saying that dog does not bite because he hasn't bit you.

Do not let your substansial investment make you blind to a fault that does exist. It is a sign of intelligence to be able to entertain a thought without accepting it. Blind loyalty does no one any good.

Way back in 1964 gun buyers were loyal to the Winchester name. WInchester execs at the time took advantage of this and started producing junk. That is why the phrase pre 1964 means so much as to a Winchesters present value. Since info flow was so slow they did coast for a couple of years making junk. But finally the word got out.

I am NOT saying Lowrance is presently making junk. What I am saying is where there is smoke there is fire. Every company has complaints its how they handle them that defines their true corporate mission. If you cannot fathom that I will understand that I am spurring a dead horse on this subject.

Originally Posted by hays47

JTMavs- My response was to the individual downgrading the Humminbird status to the technology of B&W TV.

Mduncan62

Before anyone wants to crow about how long their warranty is. It can be 10 years if the company does not stand behind it does you no good. All these complaints on the web about Lowrance customer service are not imaginary nor or they false. Because you personally have not cause to use their CS doesn't mean there is no use for it. To state otherwise is like saying that dog does not bite because he hasn't bit you.

Do not let your substansial investment make you blind to a fault that does exist. It is a sign of intelligence to be able to entertain a thought without accepting it. Blind loyalty does no one any good.

Way back in 1964 gun buyers were loyal to the Winchester name. WInchester execs at the time took advantage of this and started producing junk. That is why the phrase pre 1964 means so much as to a Winchesters present value. Since info flow was so slow they did coast for a couple of years making junk. But finally the word got out.

I am NOT saying Lowrance is presently making junk. What I am saying is where there is smoke there is fire. Every company has complaints its how they handle them that defines their true corporate mission. If you cannot fathom that I will understand that I am spurring a dead horse on this subject.

Looks to me like there wll be no end to the controversy in comparing these two units. Obviously there are alot of HB faithfuls on here that have been so use to having there product at the top of the totem pole that they cannot not even give credit where credit is due... Bottom line---the images from Lowrance are 5 times better than the ones from HB, bottom line!!!! Anybody with half good eyesight can see that... Now the customer service part of it might be a different story. Maybe HB's cs is far better. Maybe not... But the thing is, if you hardly ever have to use it(like alot of people on here have stated that have lowrance) then what does it matter...All I'm saying is right now I think Lowrance has a considerable edge on HB even if they do have sluggish costumer service. Even more--HB better hope Lowrance hasn't stepped up there cs department because that would not be good for them...Have already seen quite a few people on here make the switch from HB to Lowrance. Only time will tell.:D:D

Originally Posted by JABBO

Have already seen quite a few people on here make the switch from HB to Lowrance. Only time will tell.:D:D

Don't forget about those of us who have went the other way...With HB!!!!:D

Originally Posted by TnT

Don't forget about those of us who have went the other way...With HB!!!!:D

Well some people want never learn no matter how much you tell them... Now lets go catch some fish TnT!!!!:D:D

Originally Posted by hays47

JTMavs- My response was to the individual downgrading the Humminbird status to the technology of B&W TV.

Mduncan62

Before anyone wants to crow about how long their warranty is. It can be 10 years if the company does not stand behind it does you no good. All these complaints on the web about Lowrance customer service are not imaginary nor or they false. Because you personally have not cause to use their CS doesn't mean there is no use for it. To state otherwise is like saying that dog does not bite because he hasn't bit you.

Very well written, and thoughful. Can you also give your lowrance CS story, since clearly you must have some. Surely to have such an opinion, you certainly must have been "bitten".

Do not let your substansial investment make you blind to a fault that does exist. It is a sign of intelligence to be able to entertain a thought without accepting it. Blind loyalty does no one any good.

And back to you good sir. There seems to be blind loyalty to many HB hardcore users. When people say the images look better from the lowrance, why does this envoke a fight or flee response from HB loyalists? It's impossible for most to admit even what their mind tells them is true. And instead of showing 1 image that looks better then the lowrance, the fight is customer service. I say to you, a company could make a unit that's not up to snuff with the competition, and cover it with a wonderful CS team, but it's still an inferior unit. Is this not possible in your world?

Way back in 1964 gun buyers were loyal to the Winchester name. WInchester execs at the time took advantage of this and started producing junk. That is why the phrase pre 1964 means so much as to a Winchesters present value. Since info flow was so slow they did coast for a couple of years making junk. But finally the word got out.

I am NOT saying Lowrance is presently making junk. What I am saying is where there is smoke there is fire. Every company has complaints its how they handle them that defines their true corporate mission. If you cannot fathom that I will understand that I am spurring a dead horse on this subject.

Nice smoke is fire analogy, again attacking the CS for lack of a better answer to the Lowrance product. Search for any product that has ever been made and there will be complaints and praise.

Comes down to a personal choice. If a person says that the lowrance is better in his opinion, isn't he entitled to do that on the internet? Did that break a rule in this forum? Good day sir.

Hays47 <----- gets off dead horse and quits spurring him. Keeps forgetting you cannot teach someone who does not want to learn.