Problems with interlink synch.-common/well known problems?

988 on the dash returned a interlink failed connection, or something to that effect. I checked my cables here last night and it loaded/connected - worked fine. At the lake, not working, failed connection. Checked cables and still a no-go. Anyone run into this problem? I don't think there is anything wrong with the devices. I think it's either in the cable connections or possibly the interlink ports. Got the connections in the cables taped up. The cables feel tight in the ports of the interlink. :confused: Otherwise it works fine. Bow unit, 788ci, works fine with the interlink, or appears to.

talltimber,
What software are you running in these two units?
What is the actual model number of the 788 unit?

I'll get it, the boat's not here and I'm not set up to run the units here in the house. I appreciate the help.

In the model block on the system page all it said was 788. It's a 788ci (no HD DI) model. The other unit is a 998c si. I can give you the serial numbers also if you need them.

The 788 software is 4.780, and the 998 has 4.970. The 788 will comm. with the interlink and the 998 won't (now). "Synch. failed-participation canceled"

The 998 has synch'd and exchanged points before now, a couple of different times.

talltimber,
You need to call the Humminbird Customer Resource folks and see if they have the 4.995 InterLink BETA software for both the 788ci and 998c Si units. They should give you some instructions on loading it as well. 1-800-633-1468

Will do. Thanks a bunch.

They put me on the list.

Forget the interlink, Get the software updates for the new eithernet cable and of course a eithernet cable.

Good idea, except the 788 doesn't have a ethernet jack on the back.

The 2011 798 HD is the only 700 series that will work with the ethernet. FYI the 798 HD does not have a port on the back either, it goes in the bottom like all the other cooections.

Is that the 798 si or the 788 hd di? I think they are ethernet capable too.

Yes 778, both 788's and 798's that are 2011. Sorry for the bad info in first post Doh

Quote:

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Originally Posted by talltimber

Will do. Thanks a bunch.

They put me on the list.

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Talltimber,
Check your Humminbird account as the 5.400 software for your 788ci should be there. Load it to your 788ci unit and the 5.410 software for your 998c Si unit and they should work over the InterLink. Disconnect both units from the InterLink while you are loading the software and than power both units off. Connect whichever unit was connected to the Port 1 connector on the InterLink and power that unit on. Allow it to update the InterLink and than you should be able to connect the other unit and everything work.

Quote:

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Originally Posted by Allan

Yes 778, both 788's and 798's that are 2011. Sorry for the bad info in first post Doh

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Any of the 700 series units that have the “HD” designation in their model numbers are Ethernet capable: 798ci HD Si, 788ci HD DI, 788ci HD, 778c HD.
[None of the 500 series unit can use the Ethernet.]

The Ethernet connector is on the back-bottom of the unit just like the connectors have always been on these units. This allows the use of our quick disconnect unit mount system. Since this connector is shaped differently than the other unit connectors; we had to change the connector collector parts that hold the cable connectors into the unit mount. The non-Ethernet units will not plug into these mounts without changing out the connector collector parts.

Ok, will do. Thanks Greg for making your rounds. It will be tomorrow before I can try it. I'll post my results. Just checked, and I do have it.

I like that the different cable ends are configured differently. That's a good deal. Someone was using their old noggin on that.

They seem to be working properly now. I'll know for sure tomorrow or at least by Saturday.

Thanks Greg, they are working fine with the interlink now. Question though, does this update have a history of effecting the speed display on the 788ci? It was jumping around yesterday and I haven't noticed it doing that before? 8mph, 2.5 mph, all over, with the ipilot reporting 0.7 mph. This is just one example of course.

Not that I have heard of yet talltimber.