They have the back deck off and gas tank and batteries out. They are fixing the hook but there is a bigger problem, I had to mount jack plate low on boat to get motor low enough to ride. Well there is no reinforcement in transom that low so they are taking the transom and reinforcing with 1/4 plate. Should have it back next week, this is supposed to be under warranty, I told him why I had to mount the jack plate so low was the hook problem, but they are trying to twist it around like its my fault. They knew about this from the get go and were the ones who told me to try a jack plate. Well nothing I tried fixed the hook problem so I have made my mind up they wont get a dime for the hook repairs. Am I wrong to think like this?