Nm, is it hard to break camp for you and go exchange your freezer? Just curious what all is involved. Never had a bus before, so just wondering. I'm pretty sure I would have to wait in line myself to get a delivery of a new appliance even though I live 5 miles from the store even if it was an exchange. Have you considered the fact that they will probably have $200 or more tied up in fuel,milage,driver,etc just to exchange a $200 freezer?