Not sure what comments your referring to but I won't buy a vehicle from them as they have consistently been higher than other dealers at quoting new vehicles. I don't have any issues with the service side though. Between the coupons and owners advantage my oil changes have probably averaged out to around $10 a change for 2 vehicles for around the last two years. I'm running over 100k miles on both vehicles. The only issues I ever had was they broke a fitting on the gas filter and it wasn't found until it was being changed the next year and they had no issue replacing on their dime. I don't know the owner personally nor am I arguing whether he's a good guy r not, just sharing my perception of the service side.