Oh, I got my own story like this to share. I went to a fast food place to get some chicken. Chicken is what their specialty was. In fact it's in their name. Anyway, after I ordered they said we are out of that. So I ordered their other type of chicken, and they said we're out of that. So I said do you have any chicken at all and they said no, they were out! Mind you its not right before closing. This is in the middle of the day. So ok, what can you make up fast, they said chicken strips or something like that. I said ok, I'll wait. 20 minutes later I got my chicken parts and an apology and an extra biscuit they told me they threw in for my patience. I hate their biscuits, and left the place feeling just like Doug. I won't be going back there thats for sure. I can't believe a chicken place had absolutely no chicken ready!