Thread: Disappointed

Originally Posted by KnightShadow10

$1600 from BBG didn't sound like clearance price to me.....I am not upset about the price..evidently I screwed up by not seeing the extra warranty deal....I am upset that it took so long to get online...then an hour and 15 minutes on hold...there is no excuse for that..My 45 years in sales says that was inexcusable

I drive off and leave fast food after 12 mins . lol

Lol....yep ....I woulda hung up in 10 minutes and just went online to Amazon and ordered a ducer and a cover.....and would have saved a little money from what I see.

Yeah they should outsource those customer service calls to a foreign country. Get a person over the phone in 2 minutes then take you 2 hours to describe your issue. Lol, why I like to deal with a person face to face a sales rep... then that becomes their problem. At least that's the way I run my business any who... you should back the product you sell :-)

It must have just been a rare thing....everytime I have called humminbird I did not have to be on hold but a few minutes. Their customer service has always been outstanding. I cannot say that about some of the others.

It was what it was...I'm not pleased, but I will be back fishing.