The focus of "Project HB Donut" is clear and simple...
1. Identifiy and explore the facts surrounding the "Donut"....(This has indisputably been accomplished)....
2. Open a venue of discussion for people affected by the "Donut" or how the "Donut" affects their decision of what brand to buy...
It should not matter what (%)percentage of users are affected by the "Donut"...The fact remains (and is being documented in the forums) that some people are finding the "Donut' as an inconvenient "feature" of the HB units .....and some people are (in fact) buying Lowrance or switching to Lowrance simply because of the "Donut"...(whether it be "feature" or "flaw" in the individual's opinion)..
1%...2%...38.5%...how small a percentage doesn't matter...HB is losing customers because of the "Donut"....it's not a myth..nor just an opinion..it is happening...period..
Asking people to quit "beating the dead horse" will not make the problem (of HB losing customers) go away....
Not discussing the "Donut" in an open thread will not make people just "live with it ,that's how it's designed"....
The "Donut" is real....it is proven to be an inconvenience for some...and HB is losing customers because of it...facts are facts..
I would guess that Lowrance loves donuts....
Rickie (an almost satisfied HB owner)


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