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we are on vacation at ky lake. my 898 all of a sudden quit reading depth it shows nothing or reads over 1000 ft. the screen is scrolling at a snails pace.
everything else is working ok.I need a quick fix if there is one. any help would be appreciated
thanks, Dennis
Try to restore defaults first.
First thing Monday am call HB customer service ask if u can talk with a tech, probably not but they will remember Mondays are always busy-busy so call first thing they start @ 8 AM EASTERN TIME, probably 7am where u are at. I always used to carry 2 extra HD cards with me, one with present upgrade download & one with previous download, in case I had to burp the baby. Yes call from boat so u can try what they say as they say it.
You can also try reverting back to your previous version of software...
You can get it here if you know what version it was....
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Rickie
Good Luck!
Just to be sure we are on the same page.
When it aint readin depth, do you mean no sonar display or that you are missing the read out on the left?
What is the chart speed set at?
OK, tried everything nothing worked. I took the boat out of the water and checked the transducer, it was wobbely there was a rubber washer missing. Dealer installed it. went to wallmart found one put it on and so far everything is Ok. Thanks for the help I really appreciate it. Once again, this is a great site.
Dennis
Sorry, this is why I like to install things myself. Too bad it messed with a day (or two) of fishing.Quote:
Originally Posted by dvuks
2 weeks of fishing, just got back. It was not the transducer it's the unit. I hope I get it back before my May trip. Very dissapointing
HB recieved unit on friday, got it back today, very impressed. It was the transducer. have to put it back together and see how it works. 1 question, I reset to factory defualts, don't know if they upgraded. How do you know what program your unit is running?
thanks, Dennis
Dennis,
You can see if you have the latest update by selecting the SI screen, hit menu, select SI Enhance. You should see four items that you can set. The last item on the bottom should be Contour (on or off). That's a new feature that just came out in Feb this year with the latest update. If you have that option then you have the latest update. Going by memory here but I think I'm correct on the menu path.
You can see what software version you have by pressing the menu button towards the end of the boot up sequence. You will see three options. Normal, Simulator, and Unit Status. Press Unit Status for the version info. I've only used it one time but I think that's where I saw it.
Another option would be to go to the Views menu tab and scroll down until you see the Self Test View and set it to Visible. Exit the menus and scroll through the available Views until you get to the System Status – Self Test View. The software version the unit is running will be shown along with a bunch of other information.
Thanks guys they updated it for me.
Dennis