When I called TM were great. When I saw the box I did not open it until I talked to them. Was more then willing to take it to the Post Office so they could be present when I opened it up. Jeff just said go ahead and open it up to confirm the rod was damaged. I sent them plenty of pics to include in the claim. But we all know how that goes.

Anyway looking forward to getting the replacement rod. I have a Diawa Whisker SS700 on the way to put on it.