I would flip the bail manually the spring will last alot longer. Then there is to much line on the spool causing it to fall off the sideof the spool.
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No1son, Thanks for the info. I'm annoyed that I am having any problems at all because the rod/reel is brand new from Bass Pro Shops and second I had them spool it for me with a line and weight that the guy recommended. Obviously a mistake. I now have to drive an hour to Bass Pro Shops to get this resolved. This is my first impression of them and it isn't going good so far. Hope the return/ repair goes much better. Thanks again.
I had no idea about dropping the bail manually. I will try that from now on.
I would flip the bail manually the spring will last alot longer. Then there is to much line on the spool causing it to fall off the sideof the spool.
That reel looks like the Microlite:
Bass Pro Shops® Micro Lite™ Elite Spinning Reels | Bass Pro Shops
I'm not sure which model yours is, but both models are very small and have tiny spools. In my experience, line does not behave well on spools that small. I would ask them if you could trade the reel in on a bigger model.
" I would ask them if you could trade the reel in on a bigger model."
Exactly what i did when i bought a reel that was too small. Didn't have a problem with them giving me the next size up reel. Spools that small are worthless to me. Wouldn't even let my grandkids use that junk.
Tiny reels tend to have the tiny spools that do not behave well at all unless one also uses tiny lines and one manually closes the bail when casting. That works just fine for me once I put that all together and got used to it. I also use tiny rods that the tiny spools are weight balanced for, nothing longer that maybe 5 or 5 1/2'. I had a very similar experience the time I tried out Berkley Nanofil. I got a bit too heavy a weight and that is too stiff to spool well on the little Shakespeares I use. I use their size 20/25 reels all the time. I ended up loosing what might have been one of the largest fish I have ever taken. I was not a happy camper about that at all. Needless to say Nanofil does not rate very highly with me.
If you have a longer rod say 5 1/2 or longer a bit larger reel would balance well. But there is no doubt in my mind that they spooled a line that was too heavy for the reel you bought and the offerings you are using. Before you drive all that way call the store, tell them how the reel is misbehaving, tell them what weight line they sold you for it and ask them to send you a lighter line. I doubt if you will need more than 100-120 yards and that capacity will be right on the spool itself. Tell them how long a drive it is for you and that you are dissatisfied and that you bought what they recommended and see what they will do for you over the phone. That may save you an expensive long drive that by itself probably will cost you more than the reel did to begin with, definitely it will if you figure in your time.
If you call, ask for customer service, they often have more latitude to make adjustments than the floor staff does. If they will simply send out 100 yards or so of a high quality 4# copolymer, that might fix things for you. There are a number of threads here on Crappie.com that discuss various of our preferences and there are certainly quite of few of posters here experienced with the lines that BassPro sells. Check them out. If you get static from the person who answers the call ask for a manager. If you can straighten it out over the phone, that will save you time and money and probably a lot of grief.