Barbie check with Apple directly. My lil one dropped his Ipod and shattered the screen. Checked several different places to get it fixed and it sounded cheap to start with but got expensive fast. Called Apple and they said I could send it in and they would sent me a brand new one for half the price of a new one. You can download all your saved stuff onto your computer and upload it when it comes in. Not sure if they do the same with the Iphone, but wouldn't hurt to check.