Quote Originally Posted by mattbowen61990 View Post
I'd send YETI this story, who knows maybe something will come out of it, even if it's SWAG it's something.
I should've updated the interaction with Yeti. My wife sent the story to Yeti with the pictures of the cooler. By the next day we had a responses from the their head of R&D, their director of marketing as well as the customer service manager. They are giving us 40% off and free shipping on any Yeti product and they are sending matching Seadek pads for the top of my current cooler (to cover up the damage) and the other cooler that we will order from them.