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Steve P?
Jeff Is There A Steve P That Works There? The Ticket Is Kind Of Faded Out From Being On The Dash Of The Pickup. I Am Not Bragging Wife And I Have Been Doing Alot To Upgrade Our Boat That We Got New Last Year. And We Do A Lot Of Shopping In Bass Pro Here In Springfield Due To The Fact It Is Close. And I Can Sure Tell You That I Have Spent Alot Of Money Over There This Spring. But Their Customer Service Has Greatly Went Down Hill! They Have Only One Guy Back In The Reel Department Who Is A Older Fellow Named Carl. And I Am Begining To Think He Is The Only One In The Whole Store That Understands Customer Service. I Had A Guy At Bass Pro Tell Me Thursday Night That No One Makes Finger Triggers On Spinning Reels Anymore! That's Not The Case Alot Of Companies Do Its Just That Bass Pro Refuses To Carry Them.
I Asked The Kid At Everharts On Friday About One And He Said Sure Lets Go See What We Have Instock! He Put It Right Into My Hands And Even Went Back And Helped Me Find A Rod For It! I Hate Buying Rods! Just Like I Hate Going To Purchase New Boots! If I Can't Find What I Am Used To Fast I Get Kind Of Fustered. The Boy Put Me Right On The Rod That I Wanted. Ended Up With A Fenwick Just About 6" Longer Than I Had Broken The Friday Before On Truman.
John Morris Better Wake Up And Get Some People In His Fishing, Hunting And Boat Equipment Departments Who Understand Customer Service, How To Help Customers Find Stuff And Tell His Buyers To Keep The Stuff In Stock That Customers Want. Because I Am Tired Of Having To Run Someone Down To Get Poor Help!
I Will Be Taking My Business To Everharts! I Don't Mind The Drive And Even With The Costs Of The Gas For My F-250 V-10 I Saved Enough Money Over Bass Pros Prices To More Than Pay For The Gas To Clinton And Back! Plus The Customer Service Is Better In Everharts!
Now Print This Off Jeff And Take It Into Your Boss!
This Is From A Guy Who Has One Of Bass Pros Perferred Rewards Cards Which I Think You Have To Spend More Than $1,000 To $1,500 Per Year To Keep! I Have Had One From The First Day They Came Out!
Dan
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