Anybody ever order replacement tips from B'nM?

I've got a PST 14' rod that got broken this morning. Big ole crappie broke the tip and the middle section. I'm wondering if I can replace both of that pieces or if I have to just buy a new pole. The website says "replacement tip" which is pretty clearly one piece, the tip. But it's $21.00 bucks and that's pretty steep for a tip.

So anybody ever order replacement parts from them? Did you get just a tip? How do I go about getting the middle section, if it's possible?