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When I first started and even now when I order it's not online! I do hope online and make my list of what I want, but then I call them to order. I want to talk to someone and hopefully the one that will pull my order, because I can tell him if I am buying kip tails and want longer hair, I tell him that and it usually works out well for me. I have an entire tote of kip tails (Calf) and almost every one of them has long hair!
See pics below of my kip tails and this tote is pretty large.
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