Those guys at Resors have always been hard to deal with and don't give a crap about their customers. I had a friend that would always use them to wrk on his boat but everytime he picked it up he always had to bring it back with some problem. We even picked the boat up one day put it in the water right there and it broke down. They wouldn't even walk down to the ramp to look at it just told us to get it back on the trailer and pull it back up tp the shop. That was the last straw never been back and its another 20 minute ride for me to any other ramp.