Have you ever misplaced your keys for your trailer lock??????

I had the misfortune to miss place the trailer lock key.


Lucky I had recorded the key number and kept the display board the lock came on. I called the 800 number and gave them the key number and they said that they would mail out a replacement set of keys. I asked if they needed my credit card number and they said NO!!!!!
What????? a company is going to send out something with out payment?????

I have received the keys in the mail and have confirmed that the keys work the locks.
NOW THAT IS CUSTOMER SATISFACTION AT IT'S GREATEST.
The lock is REESE Towpower PROFESSIONAL Maximum Anti-Theft Security Receiver/Coupler with High Security Key design.