Thread: Lowrance Problems

lowrance quality has gone down in the last 4 years, but they had excellent customer service. used to you could call about a problem and you would have a new unit the next day. in the last 2 years their customer service has really gone down hill. now they rarely stock replacement units (have to wait for "shipment" from mexico), you are on the phone for a minimum of 45 minutes. I have had an HDS 8 for 2 months and have not been able to use it yet. As far as Linda Colt. She did respond to an email and said she would NOT let me down and resolve this issue. guess what? that was the last i heard from her.

Originally Posted by PG24

Nobody asked but I'll offer this as a suggestion for those of you who like me fish in rainy wxr sometimes. I put a gallon size ziplock bag over my display unit and wiring connections on back. This seems to keep moisture from getting inside of mine and I can still use it in rain and see just fine.

PG24

I know the warranty is good for 18 months but I just don't want to have to go through the hassle anymore.

aj

I had a Lowrance X75, super great graph. Had this graph for 8 trouble free years.
I caught the color bug and upgraded to the X510c. The 510 had lock up freezing issues in shallow water. After numerious attempts to fix this POS with Lowrance I cut my losses and bought a Vexilar Edge2.
I`m back to monochrome but also back to trouble free fishing.
Lowrance makes the nicest looking junk out there. Trouble is now days its just that JUNK! Its a shame because the Lowrance product looks nice on display.