Thread: a bug for Humminbird's ear...

The new gps puck that's coming out this Fall - sure hope you guys
are planning some sort of a trade-in program for all of us who have
the older model. I've got two myself, 797 and 787.

Around 18 Benjamins worth of electronics that are less than a year old,
looks like the least you could do is give us some return credit for our old ones.

I've seen a lot of changes in the last few years. I was at a memorial tourney
several years back, and the organizers were throwing Humminbird ball caps
out to the crowd - and very few would even pick 'em up off the ground...

But now it seems like about everybody's jumped on the wagon since SI
and is singin' the praises of H'bird far and wide - you've come a long way
in a short time. Hope everyone realizes that this can be long-term -
or could go back the other way just as quickly.

I think doing folks well in this situation (and straightening out the
gps response time issues) would go a long way towards
preserving this newfound level of respect -
and influencing us as to whom we continue to spend our money with in the future

May I second the above.......................

Amen to that......I am in the same boat as you. 797 and 777c less than a year old.

Originally Posted by jaxsprat

May I second the above.......................

Put me down for 3rd.......Very well explained JW

I am fourth. Yes vote here.

Hey, put me down for one. I just bought mine the last of June. Don't look for it to be an exchange.

Chuck

I agree. I would at least like a trade in or discount offer so current owners don't have to pay retail.

Daytn

And what are they going to do with the old ducers you trade in? Do you really think they want to take one to put back in stock? USED at that.

I am very dissapointed with the gps on my 787 as well. It was the most money I've ever spent for electronics for the boat. I had very high hopes for it. Now i'm just sick everytime I try to find a waypoint, I have to get my 6 yr. old garmin out to find that i'm 50 feet away from where I need to be.
I sure hope Humminbird does the right thing and offers an even swap or download to correct what should have been right the first time. I just can't see spending more money with them to fix a problem that should have never been there in the first place. If they want to keep loyal and repeat customers, they need to address the issue at hand and take care of those that purchase their products!

Originally Posted by chaunc

And what are they going to do with the old ducers you trade in? Do you really think they want to take one to put back in stock? USED at that.

Well, it will get deleted if I spell it out - but I'm sure you can imagine
EXACTLY what I'd like for 'em to do with 'em

This is not about the worth of the old unit, but about acting responsibly,
taking care of their customers - they sold us junk, and knew it.
And now we should pay full-pop to fix it???

Can most of ya'll have imagined back, oh say 5 years or so ago, that
average working Joes would be raiding the piggy bank to buy $1,000-
$2,000 or more fishfinders? I felt like I'd really been extravagant when
I shelled out $380 for an Eagle Optima. And you know what, that thing
never gave a minutes trouble, worked as advertised, and when I sold
the boat 8 years later, it was still working. Never had to update any
software, or worry about was it gonna lock up and have to be sent back
to the factory when I tried to update it. Imagine that.

Like I stated earlier, it's up to them - if they want to be a player,
the opportunity is here, or if they want to be considered junk again and
and shunned by serious boaters, that can happen pretty quick also.