Thread: 997 problem

Go to yahoo groups -side image and you will get several people including HB pople

Originally Posted by BuckCreekMike

We have had a 997 for 2 months or so, and after installing it ourselves (my dad and I) off of directions that left quite a bit to be desired, we have a few problems.
My main complaint is that we have a fiberglass boat with a curved transom yet the directions show basically a drawing of the simplest, and I assume most ideal scenario, flat backed john boat that it just mounts right on to. Funny it wasn't that ideal for us.
I assume we got it installed right (after about 5 hours) because at low idle speed it appears to work. But when we turn off the main it puts a message up saying low input voltage and won't go off the screen. I have a few ideas what could be wrong, but am not sure.
Also i think it's pretty sh*%$y that we hae to go out and buy through hull transducer and y-cable for an additional $200 to get it even work in the down view mode at high speeds.
Also it will just flat out freeze up sometimes, I know, there is probably some wiring issues, but after taking out the old Lowrance unit and installing this one it seems like there is about 15 different places that could be the problem. The manual is about the same as a how-to manual on heart surgery where the pictures are of the board game Operation. I had a bad feeling about instaslling it ourselves, b/c these types of things have a way to go wrong so that you take it someone and they cahrge $250 to fix it. Maybe we should have just done that, but after $2000 that's not the first thing you want to shell out more money for.
Sorry for venting , but if anyone knows of or has had this problem before I would greatly appreciate the suggestions.

You have my sympathy. I agree with your vent. Some things (as mentioned) just make your tailpipe hot.

Sorry for the frustration on your 997. To answer a few of your comments.
Low voltage message can be eliminated by updating to our 4.10 software. You can control this message via the Alarms menu.
The XP 9 20 in-hull puck retails for $59 and the Y cable $29. Don't now who charged you $200. Our installation manual has been updated and as stated our customer service reviews dozens of boats each day to help with suggested installation scenarios. You can contact us at Humminbird anytime for help.
Eddie@Humminbird

I love my 1197 and have had themsince the start with the 987 wouldnt have anything else have not had one problem with any of them

Originally Posted by Crappie George

I love my 1197 and have had themsince the start with the 987 wouldnt have anything else have not had one problem with any of them

Let me borrow them.:D

Originally Posted by Eddie@Humminbird

Sorry for the frustration on your 997. To answer a few of your comments.
Low voltage message can be eliminated by updating to our 4.10 software. You can control this message via the Alarms menu.
The XP 9 20 in-hull puck retails for $59 and the Y cable $29. Don't now who charged you $200. Our installation manual has been updated and as stated our customer service reviews dozens of boats each day to help with suggested installation scenarios. You can contact us at Humminbird anytime for help.
Eddie@Humminbird

You get all the bugs worked out, call me. I will get a big screen.

Tom

Do you guys suggest getting the new upgrade or not. I have a new 797 and not comfortable with it yet-will upgrade make it more complicated to operate or easier. I like the unit but I know it will take time to master-wondering if upgrade makes more user friendly and what kinda cost are involved to upgrade.