Quote Originally Posted by Northforker View Post
Spent 15 minutes on the phone with Humminbird customer support today. My serial number says my unit is a Helix 10 Mega Chirp DI gps G3N. My system status upon boot up says my unit is a Helix 10 Mega Chirp SI+ gps G3N. Humminbird says the system status trumps the tag on the back of the unit. They are sending me a XTM 9 HW MSI T transducer to see if that fixes the unit. fingers crossed.
UPDATE: Installed the SI Transducer on the "DI" control head. Amazingly everything works, including SI. I guess the moral of the story is, maybe the update doesn't work in your unit because your unit has been mislabeled of has an identity crisis! LOL!