The serial number must be entered into the "Register My Product" exactly as it appears on the tag on the back of the head unit ...
xxxxxxxx-xxxx (the dash must be present for the HB website to recognize the serial number) ...
*The first two digits represent year ...
*The next two digits represent month ...
*The next two digits represent day ...
*The next two digits represent manufacturing line ...
*The four digits after the dash represent sequential unit built on that line, on that day ...
The serial number listed in the System Status view on the head unit itself doesn't show the dash on some units ...
Rickie


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