If you want it to be a warranty item you better call Minnkota and take it to an authorized dealer repair facility. There may be more but I only remember Minnkota telling me about nife marine and another dealer in mountain home. I took my demonic possessed terrova to nife marine before the warranty went out but they determined that rapidly dropping voltage from questionable batteries may be contributing to the problem. By the time I got the batteries replaced, determined the problem still existed and was able to get it back to Sherwood it was out of warranty but Gary said Minnkota would take care of it. He'd also said he'd had no idea what was wrong with it but Minnkota would. They replaced the whole head and the remote control for free under warranty. FYI