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Thread: Helix issues

  1. 08-24-2025, 05:33 PM #1
    abarkley
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    Default Helix issues


    Turned on helix 8 today that I use for mapping and the unit powers up but the screen is black. I blind navigated to the light settings and I know I'm set on 10. The problem isn't the power harness. I plugged in another Helix unit and it powered up with no issues. Has anyone had a similar issue. Is this unit shot? It's like it's stuck in standby mode.
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  2. 08-24-2025, 06:35 PM #2
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    BuckeyeCrappie
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    Can you blind navigate to the setup menu and restore default settings? Might help but I’m no expert
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  3. 08-24-2025, 06:59 PM #3
    abarkley
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    Quote Originally Posted by BuckeyeCrappie View Post
    Can you blind navigate to the setup menu and restore default settings? Might help but I’m no expert
    tried it earlier. best I could tell I was in the correct menu, and it did not work.
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  4. 08-24-2025, 07:59 PM #4
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    I would call customer service. It’s the number in the center.

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  5. 08-25-2025, 09:18 PM #5
    abarkley
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    called them this morning. I'll be sending it in for repairs
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