Thread: Disappointed

Send an email to Pflueger. They should have customer service. Slide down a steep log road hunting and parked my backside on a large rock. That action cracked one of the locks off of my leatherman super tool. I sent an email inquiring about repair. They asked my name and address and said they would find out what I should do about repair. Four days past withiut a word. Went to the mail box and inside was a package. A brand new Leatherman. I said that to say that in this day and age of tight market shares and social media that spreads bad news faster than a wildfire. Customer satisfaction is important to most companies

Greasy wheels get greased , if you get an answer that doesn't satisfy the situation, keep.going

"Greasy wheels"

A lot of reels have a switch to turn the tick tick tick off.

Have several pflueger reels and one came up missing the round dust cover on the side. Contacted pflueger on the net and they only have some factory authorized service centers. And you buy spare parts for them from ereplacement.com. More than likely your most painless and least frustrating option will be to tear it down yourself and order any parts needed. Probably something simple. I know it shouldn’t be that way but that is the way it has been in my experience. Hopes this helps a little. That said, I do indeed like my pflueger reels.

I'm confused. Is the problem with the rod or the reel?

Originally Posted by "G"

A lot of reels have a switch to turn the tick tick tick off.

That switch must be missing on mine.

Originally Posted by deathb4disco

I'm confused. Is the problem with the rod or the reel?

Both have issues. The rod has an issue with the nut loosening that holds the reel on and the reel has a tick tick tick every turn of the handle.