Quote Originally Posted by Pithon View Post
You would think b n m would have better service than that. I myself have 12 b n m poles and have had to use their CS. Never been impressed with their CS as most businesses in this industry are good.

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BnM does not "build" their rods ... they purchase them in bulk from China, and sometimes they get mishandled in transit.

As for their CS ... I don't bother with the CS reps, but ask to speak directly to Jack Wells.