Lowrance Customer Service

**Polebender** · 11-08-2015, 08:18 PM

No complaints here. The screen on my HDS 7 Gen 2 Touch quit working. Contacted Lowrance and they sent a return authorization. They said to send back only the unit---no transducer, or anything else. In just a few days I received a package--the whole thing had been replaced---not repaired. Received the whole setup too--transducer and all. Nice to have good experiences like this. I hated that the unit went out, but it happens. They made it right.

**NIMROD** · 11-08-2015, 08:50 PM

I had heard once warrenty runs our they don't repair like Humminbird . Glad you got good service .

**D10** · 11-08-2015, 10:08 PM

Good to hear. My Touch 7 was acting up Friday.

**arkansasbowhunter** · 11-09-2015, 04:55 PM

Great service from them my self. The extended warranty on the advanced electronics are a good thing too. If it goes out they will allow you to upgrade very reasonably. I don't know if hummingbird is like that or not. Personally have had both brands and will stick with the Lowrance.