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BRC Rods
Does anyone here use this place? I found it one Ebay and later learned there was an online store as well. I have made several orders from them and things always went well. I made a small order from them back in mid May, a rod tip I had forgotten to include in the previous order. I received a confirmation email when I placed the order. After a week with no shipping confirmation I sent an email asking if my order had shipped. I got a quick answer with an apology explaining that his online inventory was incorrect, and they didn't have the tip I had ordered. over two more emails we agreed on a replacement, same item different size so no price change. a couple of days later I get a shipping notification. Three days later the tracking updates that they have the item and it is on it's way. Package shows up with invoice/packing slip showing corrected item but wrong item in the envelope. I make pics and send him another email. Another quick reply with an apology and stating that he would send the correct item and asked me to return the wrong one. I agreed and asked it would get another shipping notice and tracking number so I could be watching for my tip. I never got a reply to that question or any of the three inquiries as to whether or not my tip had shipped yet that I have sent since then. Through this whole ordeal the guy that this rod is for is being very patient but is getting frustrated, he has a good chunk of money invested in this rod. At this point, I am just trying to find out if he is still in business, on vacation, sick or what?? Has anyone received an order from them in the last month? I am not mad, I would like to know what has happened.
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