HB customer service...my o my..

Called about the slow GPS response. They (customer service named Tangie) never heard of the problem. Something smells fishy....I reported this problem a long time ago to CS....

One minute we were told it would be looked into and make it a priority, next was told to call customer service....HB Imaging site history file if they haven't deleted it...

Flipfloppers...........

ancient chinese secret=humminbird gps lmao

They call that HB imagining an unofficial site, but the sure get a lot of official advice. Been told that it is on their own time, but their posts show up during normal work hours. Hmmmmm. Good way to get away with poor customer etiquette. I am a skeptic.

just posted on that unaffeliated humminbird si group and my post don`t show up ,how come

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Originally Posted by blueball

just posted on that unaffeliated humminbird si group and my post don`t show up ,how come

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they edit tainted messages.:p If they don't like it, they delete. You gotts to be a blue screen God worshiper to be an insider there. MOAO

I was in the customer resource center Repair and consumer services in Eufaula, Al. last Monday. They(a tech, and daphne Phillips) told us that the 797c2 they would ship me has updated software that makes it better. She also told us they are working on it and will get it better than this update. hmm.....They also updated my matrix 67 and it seems to be faster than before but it is still jerky when i am zeroing in to drop an anchor at night. During the day I am moving over stuff and my waypoints. I use my sonar when close and have never noticed it being slow gps. as long as I have the boat symbol I'm fine but when I get slow enough to have the circle I get confused on which way I need to move..

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Originally Posted by FalconSmitty

I was in the customer resource center Repair and consumer services in Eufaula, Al. last Monday. They(a tech, and daphne Phillips) told us that the 797c2 they would ship me has updated software that makes it better. She also told us they are working on it and will get it better than this update. hmm.....They also updated my matrix 67 and it seems to be faster than before but it is still jerky when i am zeroing in to drop an anchor at night. During the day I am moving over stuff and my waypoints. I use my sonar when close and have never noticed it being slow gps. as long as I have the boat symbol I'm fine but when I get slow enough to have the circle I get confused on which way I need to move..

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That circle is dumbest thing I ever hear of. I ride in a boat, not a donut.:p Maybe I need to sign up for Police Academy. Be an official donut driver.:)

HB seem to have some communications problems amongst themselves. Sure don't seem able to get their stories straight.

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Originally Posted by Cane Pole

That circle is dumbest thing I ever hear of. I ride in a boat, not a donut.:p Maybe I need to sign up for Police Academy. Be an official donut driver.:)

HB seem to have some communications problems amongst themselves. Sure don't seem able to get their stories straight.

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See there's your problem Cane Pole. Anybody with any navigation experience at all knows that's not a donut, it's an innertube! :D

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Originally Posted by Wiskers

See there's your problem Cane Pole. Anybody with any navigation experience at all knows that's not a donut, it's an innertube! :D

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now that's funny right thar, I don't keer who ya are..

Buncha smartie pants......:o

To coin a phrase from the great Cane pole...

Well, I spent a bunch time pondering over mine this weekend -
all that stuff I was trying out, changing settings to speed things up,
it only works for the screen redraw or whatever, when you move far
enough that the map "blinks" and catches up... does nothing for the other issues.

I did notice that it seems to update quicker while you're going down the
lake - it's like when you stop to fish, your position update slows down.
Hmmm.

But, I've about got used to the thing :o stop a little further out
and let everything "ketch-up" before trying to move in on top of something.

Quote:

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Originally Posted by J White

Well, I spent a bunch time pondering over mine this weekend -
all that stuff I was trying out, changing settings to speed things up,
it only works for the screen redraw or whatever, when you move far
enough that the map "blinks" and catches up... does nothing for the other issues.

I did notice that it seems to update quicker while you're going down the
lake - it's like when you stop to fish, your position update slows down.
Hmmm.

But, I've about got used to the thing :o stop a little further out
and let everything "ketch-up" before trying to move in on top of something.

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I don't have your patience anymore............

Quote:

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Originally Posted by Cane Pole

I don't have your patience anymore............

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:D

I should clarify too, I'm not talking about locking onto a heading,
before somebody says "doh, of course it works better going faster" :D

I'm talking about if you zoom in pretty close, you can see "you" hitch and
jump tic-tic-tic... it seems to be refreshing on about 1 second interval
running 30mph down the lake (good) but when you're below .6 mph it
goes to more like 4 seconds. Need to investigate more exactly what the
breakover point is, speedwise. Kinda hard to look too much without
running over something :D

I am a thinking, if it has enough processor speed to refresh on 1 sec at speed, it should be able to do it sitting still... sounds like it would actually
be less complicated a program to just let it stay on 1 second???

And they may do just that, and all be fine. But if they do, I'm REALLY
gonna think they were silly for all these shenanigans they've been
playing with us :rolleyes:

I'm gonna go home now and eat ______ and ____ my ole lady on the ___ :p
H'bird taught me that, can't be giving away trade secrets, the competition
is always listening :cool:

Quote:

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Originally Posted by J White

:D

I should clarify too, I'm not talking about locking onto a heading,
before somebody says "doh, of course it works better going faster" :D

I'm talking about if you zoom in pretty close, you can see "you" hitch and
jump tic-tic-tic... it seems to be refreshing on about 1 second interval
running 30mph down the lake (good) but when you're below .6 mph it
goes to more like 4 seconds. Need to investigate more exactly what the
breakover point is, speedwise. Kinda hard to look too much without
running over something :D

I am a thinking, if it has enough processor speed to refresh on 1 sec at speed, it should be able to do it sitting still... sounds like it would actually
be less complicated a program to just let it stay on 1 second???

And they may do just that, and all be fine. But if they do, I'm REALLY
gonna think they were silly for all these shenanigans they've been
playing with us :rolleyes:

I'm gonna go home now and eat ______ and ____ my ole lady on the ___ :p
H'bird taught me that, can't be giving away trade secrets, the competition
is always listening :cool:

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Trade secrets on fixing a problem. What a lame excuse to dodge a question. I would bet the "competition" knows their woes.

You know Humminbird has Garmin and Lowrance units checking them out. They even mentioned it on the SI Yahooers.

Quote:

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Originally Posted by Wiskers

To coin a phrase from the great Cane pole...

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No slack for me........:rolleyes: