787c2 Issues!!!!!!!!!!!!!

Got me a 787c2 added the Quadrabeam transducer got it all hooked up decided to link it with my matrix 27. Simple right talked to humminbird they said the best way to go would be to add the new Interlink to network my system. Got it, hooked it all up no signal??? :confused:Did a system check on both units, no gps reciever connected. By now frustration is starting to set in :mad:Broke out the manual for the Link and it says you may need to update your software. So I break out the wallet and and get the pc connetion kit and get online and update both units. Doesnt help and now my Quadrabeam doesnt function and the Interlink is usless and my wallet is empty. Im to the point were Im going to box up all the units and links and cables and transducer all of it and send it to humminbird and for a solution!!
What do yall think??????????????????:confused:

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Originally Posted by OsoFishy

Got me a 787c2 added the Quadrabeam transducer got it all hooked up decided to link it with my matrix 27. Simple right talked to humminbird they said the best way to go would be to add the new Interlink to network my system. Got it, hooked it all up no signal??? :confused:Did a system check on both units, no gps reciever connected. By now frustration is starting to set in :mad:Broke out the manual for the Link and it says you may need to update your software. So I break out the wallet and and get the pc connetion kit and get online and update both units. Doesnt help and now my Quadrabeam doesnt function and the Interlink is usless and my wallet is empty. Im to the point were Im going to box up all the units and links and cables and transducer all of it and send it to humminbird and for a solution!!
What do yall think??????????????????:confused:

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Has your name changed to Tom?:rolleyes:

Yeah, not just Humminbird - this software update and stuff not
working is out of hand.

Take all the products, a boat, a fisherman who likes playing with
electronics, and whoever writes/fixes this stuff, put 'em on a fly-in
lake, and nobody leaves till it all works... BEFORE it goes to the public!

Jeff you goin to let them fish while their there or just work until they get it right ---:):)

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Originally Posted by frank lawhead

Jeff you goin to let them fish while their there or just work until they get it right ---:):)

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They can fish after 4:30 - on their time :D

yeah i always had lowrance fishfinders etc never any issues, but when i seen all the pics that people were seeing with the side sonar i had to have one, so i shelled out a 1000 bucks for the 797c2i then i thought i might want to link them together so i bought a 727 for the front , the screen is too small to be split like that and everything is small, cant zoom it in either unless you click a certain structure you see well i dont see too much cause its so small and its already hard to see to begin with. sometimes the gps comes right up sometimes it takes forever, even if i turn it off while im fishing then turn it back on it takes forever,its like they just make it all way to complicated i shouldnt need a college degree to use a fishfinder...its never been this aggrevating in my life, just give me one with a arrow pointing over yonder and ill be happier then i am with the humminbirds...im definately going back to lowrance with the platinum 3d maps..this crap is for the birds...

Welcome to the WFA.:rolleyes:

OsoFishy,

I do have a suggestion hook the gps antenna to both units and make sure your gps will lock on to both units. If it does it is going to be in the connection problem.

Interlink

Unit 1 will go straight to the console unit
Unit 2 will go straight to the bow unit
GPS Antenna will plug straight into the other connection

Do not use any Y cable. Straight connection


If you can't get this resolved give me a call (334)-695-3329

Joby Smith

jhef,

This unit needs to come back to the factory and let us look at it.

The address is:

Humminbird
Attn: Joby Smith or Eddie Kendrick
678 Humminbird Lane
Eufaula Al 36027


The lock on time for GPS should 30 to 40 seconds.

umm ill send it back to ya, just not sure if i want you to send it back to me

joby , its not connected to the front fish finder yet, anyway a fella can send it back and upgrade to something else..but kind a scared to spend more money on anything made by humminbird , if a 1000. fishfinder doesnt make me happy, just doesnt make since that a 2000. or more fishfinder by the same company will make me happy...

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Originally Posted by jhef

joby , its not connected to the front fish finder yet, anyway a fella can send it back and upgrade to something else..but kind a scared to spend more money on anything made by humminbird , if a 1000. fishfinder doesnt make me happy, just doesnt make since that a 2000. or more fishfinder by the same company will make me happy...

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Made me happier (so far).:)

I bought a GMC truck one time that gave me trouble from day one. Never in the 67000 miles that it lasted did General Motors offer to fix the thing or make me happy. You get a personal offer from the guy representing the people that make something to fix it, you had better take it pronto. I guarantee you'll get a top notch unit back from him. The man's offering personal help, Go find that anywhere else.

I also agree joby helped get my 787 problems took care of you just don't get that king of service any where

jhef,
Give these guy's a chance to help you out on this. I use to say that Garmin was the best. And they are good units but now where near as good as the humminbird. These guy's will fix your problem and you will see that humminbird is the best of the best hands down. And you can not beat the customer service anywhere.

Joby Both units will get connection by themselves. When you add the Interlink they say not compatible. Ill give you a call!

Joby--------This is the same problem i am having with mine.

I have all humminbirds on my boat 1197 rear 87c front I disagree with Richard GARMIN IS STILL THE BEST gps hands down Humminbird has been told time and time again that they need see how garmin goes to waypoints but they dont pay attention Their customer service is second to none and I live in Lowrance country about 8 miles from plant and take alot of ribbing about running humminbird but there is no other than the side imaging units

The interlink is defintly the problem. I reinstalled my originals way and they both work fine. I just wonder how long i'm gonna have a hundred dollar expense under my console until i can use it again.