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Crappiehunter and I attempted an upgrade last week (Thurs) on his 997. It locked up. Sent it off to Humminbird Friday and he got it back today. It was out of warranty and was due several upgardes. There was no charge for the repair upgrade for the unit. Now that is pretty good service.
I havta to say some good bout 'em occasionally.
Are you slippin in your old age?
busted...haQuote:
Originally Posted by IBNFSHN
we followed the directions??????..........
I'm curous,were you updating off of low battery power? Most all lockup I have read about occured with low voltage/current conditions?Quote:
Originally Posted by Cane Pole
I think there is a way to resolve it over the phone with the Humminbird people! Its worth a try if it happens again.
Voltage fine. We did a pc connect update per Hbird instructions. Got bout a 1/3 bar on update, then error popped up. Updated the 797 fine. Locked up on 997.
Hmmmmmmmm.bird
I'm guess en it was a current issue. were you using the pc-cable with batteries?The 997 draws more. and it will not work in that scenario!I really prefer the sd card for updates. you can do it right in the boat where you should have a solid electrical system!
Not a current issue. My supply puts out 5 amps. Runs my laptop fine. We were following as issued instructions.Quote:
Originally Posted by TryTooFish
Todd needs to get a SD card and load the updates . LOL I asked him last year if he had ever updated that unit. and he was going to get around 2it.
Guess I could offer to do it for him. but I can't even get him to call me back.
Pete
Shouldn't matter which way data is loaded. Serial communications programs have been around a long time. Lots longer than SD cards. It should work as written. No excuses for it not to work.Quote:
Originally Posted by ShilohRed
If serial data didn't work (and work good), then we would never connect to the Internet. We live in a serial packet switching world.
If Humminbird has a problem, then they need to fess up and fix it.
I am confident of my equipment and my abilities to do these simple tasks. Click. Point. Click. :)
Tom
I will use the serial link again. That is what it is for.
I've done it both ways but it was way easier with the card. Didn't have to do any thing but put the card in. This way I don't have to worry about virus protection, fire walls or other things that can pop up at bad times. This summer it got to where the only reason I used the PC cable any was to hook the laptop to the bird when I was mapping.
WarrenMN
The SD card is the best way to go. #1 reason if the download to the SD card is bad you will see it when it downloads to the card, and know not to use it to update the HB. If the download is bad from PC to HB using Serial communications with the PC-cable it is to late and the HB is locked up and want work, and you have to send it back for repair.
I use the SD card on my 997 no problems. neighbor used 5 amp power supply and cable to PC and had to call HBCS to send unit back. He now uses SD card in unit in his boat
to update.
Later
BamaMan
Sound advise!!Quote:
Originally Posted by BamaMan
It has been stated in multiple posts on the side image group that the cable is for older units and its use on a 997 is not recommended! The only thing you would need that cable for on the 997 is to do what Warren mn does!
What you'll are telling me is that Humminbird needs to fix their problem or quit selling and advertising and making money off things that don't work properly.
This would be the fair solution. I could care less about their unofficial site.
I do not know of any problem we are having updating the software from Humminbird PC or using a sd card.
I have a 997 and a 917c Interlinked together. I updated both and the 917c locked up last thursday during the update. We had a crappie masters tournament @ Logan Martin in Alabama friday and Saturday. I called Humminbird and told them my situation and they next day aired me a new unit to our hotel. We prefished friday and when we got back to the hotel it was there waiting on us. We installed it on the parking lot and so far its been trouble free. My hats off to Humminbird for thier great customer service, you cant beat service like that.
Not to be offensive, but something in Dodge ain't quite rite. Too many complaints and suggestions what not to do.Quote:
Originally Posted by Joby @ Humminbird
I am confident of my abilities and am very confident in my equipment.
Tom do you think you could try a SD card for the update? If you read the manual that is the way they would like you to update the units.
Also I do not hear of any problems with the units when updated the way that Humminbird ask you to do it.
But if not please keep doing it your way, and freezing them up. That would be the way to do it.
pete
I am aware of the paragraph. I read. You miss my point.
I was told that this pc connect cable would work via conversation with HB customer service via phone. I bought the cable based on this info.
I replaced the 9v battey (as advised by HB customer sevice) and followed their directions to T.
Refer to this post.
Joby @ Humminbird Joby @ Humminbird is offline
Minnow
Join Date: Dec 2007
Location: Eufaula Alabama
Posts: 20
Default
I do not know of any problem we are having updating the software from Humminbird PC or using a sd card.
The best way to download software is to save your software to a SD CARD using a card reader from your PC and then place your card in the unit while the unit is in the boat. Power the unit up and and follow the directions. This is the easiest way I have found to download software on the 900 and the 1100 series due to the current draw of the 900 and the 1100 series units.
Some of the guy on the Yahoo side imaging site have diffrent ways of doing this.
Here is the link to Humminbird.com that gives a list of the products the ASPC2 supports.
http://store.humminbird.com/accessor...d700035-1.html
ASPC2 Compatible
For Use with
Matrix 97 Combo
Matrix 97 Combo CHO
Matrix 97 Sonar
Matrix 47 3D
727
727
727
767 Combo CHO
737
777c2
777c2 CHO
787c2 Combo
787c2 Combo CHO
787c2 Combo CHO
787c2 Combo w/o GPS
717
717 CHO
747c
747c CHO
757c Combo
757c Combo CHO
787c2i Combo
787c2i Combo NVB
797c2 SI Combo
797c2 SI Combo CHO
797c2 SI Combo NVB
797c2i SI Combo NVB
785c2i Chartplotter NVB
755c Chartplotter
785c2 Chartplotter
785c2 Chartplotter
785c2i Chartplotter NVB
785c2i Chartplotter NVB
755c Chartplotter
"Little duck, little duck, doust thou see,
Hansel and Gretel are waiting for thee?
There's never a plank, or bridge in sight,
Take us across on thy back tonight.
Now this is part of a fairy tale. Bout like the PC connect. There is more to the story than what appears in text.
Like Hansel and Gretel, I was misled by a HB staffer.
It is not a current issue with my power supply. It is a current issue if you use the 2 nine volt battery arrangement, which is a joke in itself.
I can manage waypoints and routes using pc connect on the 997, no problem.
It is only during upgrade that it falters. A good program would not falter.
The PC connect program allows for model and serial entry. It didn't reject the 997. Hmmmmmm.
I like the sidescan, but HB man-machine interface sux.
I have a personal reason I want this to work (as informed by phone call to HB). I have a condition referred to as essential tremor. Now, couple this with arthritis, no way to easily open the trap door on the units without misery. I am sure there are others out there that have equal or worse adversities.
Anyone that doesn't understand or appreciate my point can just kiss my Kudzu.
At 2100 smackaroos why should the unit need updating. I don't understand.
Quote:
Originally Posted by justforfun
Bill Gates syndrome.....