Big Box versus personal sales

Brian at BBG Marine e-mailed me an exceptionally nice note saying he was not sure when Garmin was going to ship the LVS34 several of us have paid for and he would refund our money at any time. He encouraged me to shop for this product at other retailers (Big Box boys). I don’t think the smaller retailers get a break and it irritates me. Brian is so customer focused and often offers a veteran’s discount which I do not expect but appreciate. I have bought a Humminbird Helix 10 second Gen as well as my coveted Garmin 8610xsv from him and his service and shipping was terrific. I told him I was hanging with him and did not want to buy from Big Box City. Sorry, SGM, you will have to wait a bit longer for the LVS32 I am giving you. Dennis on Lake Austin.


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Brian is great!!
Made several purchases from him.
He’s the go to guy.


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Awesome

Yep Brians great to deal with.

Hello,
Yes I am only one of many who has made several purchases from Brian at BBG. Great prices, fast service, reasonable shipping, military discount, and basically first rate everything. I always recommend him and truly wish there was some kind of an equivalence to Brian at every business that I deal with. He has more than earned all my future business.


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Quote:

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Originally Posted by Snagged again

Hello,
Yes I am only one of many who has made several purchases from Brian at BBG. Great prices, fast service, reasonable shipping, military discount, and basically first rate everything. I always recommend him and truly wish there was some kind of an equivalence to Brian at every business that I deal with. He has more than earned all my future business.


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X2

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dont really play in the electronics world is me , BUT even me has heard his name more than once , just saying

Brian is great to deal with!

Excellent man to do business with. I purchased an Ulterra from him along with a transducer that had to be replaced due to a damaged cable. I made the mistake of ordering the wrong one. However, the exchange was handled quickly and without problems. I would highly recommend BBG Marine to anyone looking for a trolling motor or electronics. Top notch company.

If everyone was like Brian, the world would be much better off.

Yep,great guy to deal with.

There are very few like Brian for sure. Props to him for doing good business and being honest.