Not sure if this is the proper forum to post but I have to get the word out about a great company. I needed parts for several of my poles and after searching and asking around I couldn't find what I needed. So I decided to email the company directly. Definitely didn't see their response coming especially in today's business environment. I got a response from B&M first thing this morning. After a few emails back and forth to confirm exactly what I needed, the parts are on the way and the parts that weren't available are being made for me, just an average everyday person. I liked their products before but after the GREAT customer service they gave me I am definitely a die hard customer.
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