Printable View
This is a Helix5 DI/gps model. It is hooked up to a 2017 Minn Kota Terrova thru the transducer on the TM which is only 2d. Problem is the depth is way off and temp was reading 29 f. Is there anything I am missing before shipping to HB and refurbing it. Cost is reasonable 79$
Did you try restoring factory default settings?
yeah didn't change anything. I also set it to 2d
Sent from my Moto G (4) using Crappie.com Fishing mobile app
If you have the transducer it came with, hook it up and hang over the side and check it. I'm betting problem might be transducer in trolling motor. Or if some one has a Humminbird unit try hooking it to their trans ducer.
TM transducer works fine with other hummingbird unit
If that's the case then you must have something internal. At 75. That's not bad price to get one refurbed and updated. I might still do a little testing before sending in but that's just me.
Other than reading funky screen and pixels are in great shape with GPS I am sure I couldn't replace it for less
Sent from my Moto G (4) using Crappie.com Fishing mobile app
Humminbird DI models are not compatible with US2 ...
https://www.minnkotamotors.com/US2-C...?LangType=1033
NOTE: Minn Kota motors with built-in Universal Sonar 2 (including those with i-Pilot Link) are not compatible with Humminbird's Down Imaging Sonar. An external XTM 9 WIDE DI 20 T (83/200) or XTM 9 DI 25T (200/455) is required for all sonar readings with all HELIX 12 , HELIX 10, HELIX 9, 1100, 900, and 800 Humminbird Down Imaging units. An external XTM 9 DI 25T transducer would be required for the Down Imaging versions of the HELIX 7 and HELIX 5 along with the 788ci HD DI.
Rickie
Are you telling me that even the 2d frequency won't work and that the temp won't read. I do understand that the DI will not work.
Sent from my Moto G (4) using Crappie.com Fishing mobile app
Have you called Humminbird customer service?
Yeah
Sent from my Moto G (4) using Crappie.com Fishing mobile app
I posed that very question to HB myself because it just didn't make sense (in my head) that the DI units couldn't at least use 2d in the US2 ...Quote:
Originally Posted by catchNgrease
The verbiage I quoted in post #8 is directly from the HB website ...
The below is the exact answer I received from HB ...
I'm sorry but the DI units are still NOT compatible to the US2. The model of the unit doesn't matter as it is the same from the HELIX 12 series down to the PMax series that include DI. They are not to be connected to the US2. The following link will show the units that will work and the necessary adapters needed. At the bottom of the list will have the disclaimer about the DI models.
And I wasn't even satisfied with that answer so I contacted a different HB rep and got this reply ...:
The software update will not allow the DI units to use the US2. It’s not a software reason it will not work but a mechanical. The US2 transducer will PHYSICALLY damage your DI unit if it’s connected.
Rickie
Well dang now what?
Connect either the XNT 9 DI T (transom mount) or the XTM 9 DI 25 T (TM mount) ...Quote:
Originally Posted by catchNgrease
(Check in Connected Transducer menu under the Sonar tab ... If there is a listing for "DI + 83/200" - your HELIX 5 can also use the XTM 9 WIDE DI 20 T (TM mount) ...
Richie
That's what he's saying - the DI units fire 200/455 all the time, so the 455 is going to a "no load" situation & can burn up or damage the output section of the transmitter..Quote:
Originally Posted by catchNgrease