My HB 899 started acting up a few weeks back...of course it is out of warranty. I had it nailed down to a heat issue......when fishing under cloud cover it was fine. When the sun was out it would start shutting off and powering back on by itself. Tried to replicate the problem with it in my garage but it would not fail.....pull the boat out into the sunlight and give it a few minutes and it would start shutting off and then come back on....just repeating over and over. I called HB to just see if they had heard of this issue....works fine under cloud cover but when sun is bright and hot it cycles on and off. To my surprise the HB rep told me this is a "known issue". So when I remarked the unit should be repaired for free as it is a known issue she told me it was out of warranty and they could not do that. She was nice...I was nice....but in the end I decided I did not want to pay the almost 300 bucks to get it repaired with only a 90 day warranty on the repair. So I am getting a New Helix 10 Mega si. The 899 has served me well for 4 years. Yesterday I got a pretty good image for old technology. If you look close you can see the tail...and dorsal fin. Looking forward to getting the new Helix 10.
Regards
