Defective boat issues resolved

First and foremost, we got things with my boat resolved without lawyers. I just pulled in the driveway with a new Alumacraft with an 80 Yamaha Jet. I am not speaking negative now so (I guess I can name them)... Cabela's did step up. However the manufacturer of that other boat is completely worthless. All they did was duck responsibility and finally Cabela's corporate and Jimi Williams (manager of Bristol) got together and said you are our customer and we are going to make this right. First off, Cabela's reimbursed me the 3 payments I had made on the leaking boat last week and acknowledged that the boat was defective and they would communicate with the manufacturer to get a replacement. First communication was to pick out any boat of the same manufacturer within $3000 above what I paid for the defective boat for an even swap. Well I did a "build and price a boat" on this manufacturers website and had it all sent in but when I got there today, the manufacturer had changed from 2016 to 2017 prices and the same boat went up $4400 in price and they expected me to pay the difference. I walked out and said that was unacceptable. They offered to make some deals on other same manufacturer boats but nothing I really was impressed with and I really did not want a pontoon either. This Alumacraft had a Yamaha versus the old boat had a Mercury, the trailer on this new boat is built a good bit better, I like the layout of this boat better so we traded even although it was MSPR higher priced on the Alumacraft. I am satisfied that Cabela's treated me fair. It took longer than I wanted to but we got resolution and I know a few of you guys on here made some communication that certainly helped me out...and I really appreciate it. Anyway, hope and pray this new boat is 100% when I take it out and then I am going to make good on that hog cooking I promised yall. Lets get together so we can do some fishing this fall and eat some good old hog meat. After the way the manufacturer of that leaking boat has talked down to me and even hung up on me...I would not pay for a motor and trailer if they offered to throw a boat in for free from them. The youtube video of the leaking boat that Cabela's took back is still up and I plan to leave it up. There was 2 holes 1 inch long and half inch wide that was never welded at the factory. They even called me last week and tried to pressure me again to allow them to caulk my leaking boat that should have been welded. I have nothing good to say about that company AT ALL...so as Forest Gump says "that is all I have to say about that".

Well stated and end of story. I love good BBQ and if I were a betting guy I would wager I am not alone. Congradulations Chad...so happy for you. You will love and enjoy this boat...don't ask me how I know!!! Smiles, G <€€€><

Anna already had her PJs on when I came in last night but she had to get on that new boat. I pulled it beside the house so the floodlights would be on it. She stood on the porch and said Daddy, is this boat safe for me to get on? I told her I thought so but I would put it on the water one afternoon this week and then I would try my best to take her out on it Saturday after the farmers market. So many times since July, she has asked me to take her fishing and I just had to keep telling her the boat was not safe for her to be on. I sat down in my recliner and she climbed up in my lap and said I love my new boat. Really, that is what it is all about. Honestly, I think I rested the best last night that I have since I made the video of the boat leaking. I am sure there are some people that may think the boat I traded was worth more than this one but it was worth at least $5000 worth of peace of mind for it to not be another product of that company that did such sloppy work and put our lives in danger. The only misfortunate thing I have to report is this new boat does not have the track rod holder system so I have 8 brand new Elite Rod Holder ProCats that I would make a good deal to someone.

Good deal.....glad you got things resolved.

Sent from my SAMSUNG-SM-G891A using Tapatalk 2

Great to hear the good news. We need pics of your first trip out with Anna in the new boat.

Glad you got a great replacement boat and it is over. You will like your Alumnacraft and Yamaha. I will pass on the Q but hope you get a lot of people to join you in celebration. Congratulations to you and Anna!

As Slab said let's see some pictures!

Awesome. Now get on the water and enjoy it. Persistence pays.

Happy it's all settled now, maybe you can enjoy some woory free days in the water now. Also sent you a pm on the rod holders.

Congratulations! Hope you will pass on to every fisherman you see, how unprofessional the boat company was towards you!I hope they fired the technician that stormed off your boat! !would not want him represent my company. Now,take that child fishing!!!��

Where are the pictures ????

Attachment 247946 Well Anna got to drive the new boat at Kerr Scott this evening. I really like this new boat and the Yamaha. This boat will jump out of the water and plane out. That other boat was like climbing a mountain all the time. I don't like the way I ended up with this boat but I am sure glad I did. This is certainly a class above what I had. I was pulling it out and a guy at the ramp said you just bought the best brand boat I have ever owned. We did not fish but I did see the hybrids popping the top and surface temps were 82-84 and I saw it as high as 91 a few weeks ago. Lake is down but lots of folks fishing today.

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Originally Posted by "G"

Where are the pictures ????

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X2!

Chad, uhmmm...what did I tell you. Enjoy it my friend...you deserve it!! Smiles, G <€€€><

Good to see things work out good. I have had good experiences with Cabelas. They seem to be a quality company to deal with.

Glad everything worked out for you.

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Originally Posted by NCFarrier

First and foremost, we got things with my boat resolved without lawyers. I just pulled in the driveway with a new Alumacraft with an 80 Yamaha Jet. I am not speaking negative now so (I guess I can name them)... Cabela's did step up. However the manufacturer of that other boat is completely worthless. All they did was duck responsibility and finally Cabela's corporate and Jimi Williams (manager of Bristol) got together and said you are our customer and we are going to make this right. First off, Cabela's reimbursed me the 3 payments I had made on the leaking boat last week and acknowledged that the boat was defective and they would communicate with the manufacturer to get a replacement. First communication was to pick out any boat of the same manufacturer within $3000 above what I paid for the defective boat for an even swap. Well I did a "build and price a boat" on this manufacturers website and had it all sent in but when I got there today, the manufacturer had changed from 2016 to 2017 prices and the same boat went up $4400 in price and they expected me to pay the difference. I walked out and said that was unacceptable. They offered to make some deals on other same manufacturer boats but nothing I really was impressed with and I really did not want a pontoon either. This Alumacraft had a Yamaha versus the old boat had a Mercury, the trailer on this new boat is built a good bit better, I like the layout of this boat better so we traded even although it was MSPR higher priced on the Alumacraft. I am satisfied that Cabela's treated me fair. It took longer than I wanted to but we got resolution and I know a few of you guys on here made some communication that certainly helped me out...and I really appreciate it. Anyway, hope and pray this new boat is 100% when I take it out and then I am going to make good on that hog cooking I promised yall. Lets get together so we can do some fishing this fall and eat some good old hog meat. After the way the manufacturer of that leaking boat has talked down to me and even hung up on me...I would not pay for a motor and trailer if they offered to throw a boat in for free from them. The youtube video of the leaking boat that Cabela's took back is still up and I plan to leave it up. There was 2 holes 1 inch long and half inch wide that was never welded at the factory. They even called me last week and tried to pressure me again to allow them to caulk my leaking boat that should have been welded. I have nothing good to say about that company AT ALL...so as Forest Gump says "that is all I have to say about that".

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See, we all knew it was that plug you didn't have in correctly.

Sure glad to hear you got it sorted out. And all in all, I think it's a good thing to name the company, especially Cabela's, in a public way since they made it right and valued you as a customer. Personally, I'd like to see the manufacturer's name and tech's name get plastered - But that probably causes more harm than good, I suppose. I hate the way some big companies with PLENTY of $$ treat customers as though they just don't matter.

Glad it worked out for ya. Good lookin boat. At least ya got a little slime on it Sat. night.

Glad that you made it to the bash sat nite

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Originally Posted by mac crappie

Glad that you made it to the bash sat nite

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The amazing thing is the the boat floated all night, but they didn't catch many fish.
He wound up with a great looking boat in the end, but what a pain to go thru.

I am curious what the old boat was. I like my alumacraft but have found any modification requires going back to the factory so making sure you get it customized the way you want it is important. I wish i wouldve got the second console for the wife and snap on cover.