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I just got my new shiny Helix 9 SI/GPS and am pumped about it! It's HUGE compared to my 899! Now I have a question. How do I upgrade transducer? Where do I mail it? How much? How long does it normally take (ballpark)? I was told to never take it out of its plastic wrapper. Mine came in the box with the rest of the stuff but....it was not in its own plastic wrapper. Thanks in advance for any advice!
It's normal for the xducer to be simply coiled ...
The transom mounting hardware bag must remain unopened ...
Call HB to set up the xducer exchange ...
1-800-633-1468
I think it's around $85 for the upgrade ...
Rickie
Awesome news! Thanks Rickie! You da man!!!
When I tried with my 899 they told me after the fact that the exchange would take over a month if not more. I wasnt told that on the phone when I called originally. Čalled to ask where it was severel weeks later they told me it would still be weeks or more so I had them send mine back. Depending on their back up it could take a while.
I sent Humminbird my transducer they got it on 2/8/16 and 2/16/16 I had the new exchanged one. That is just 7 working day so I'd rate them an A+ shipping. The lady at humminbird was very helpful and real nice. The cost was $85.00 placed on my Discover card.
NICE ! I like the red lettering.
Enjoy that new bird.
Brian
Quote:
Originally Posted by Brian@BBGmarine
Mee too!!! I love it already!!! Thanks so much again Brian for the awesome service and speedy shipping!
I am my own SANTA.
Scrat, thats awesome! Not sure why it took them so long with mine. Brian, my Helix 10 is working great, I do miss the KVD red buttons though.
I have spoke with them and they were very nice and informative. Sadly they told me the XHS 9 HDSI 180 T was on back order and it could take up to 3 weeks to get mine in. Cross my fingers!!!! I dont feel like I can catch one fish without my graph!!!!! My buddy bought my old one and wanting it on his boat ASAP!
Thats funny, me to. I feel naked out there fishing blind.Quote:
I dont feel like I can catch one fish without my graph!
congrats on your 9. I am going be ordering one in a little while.
LittleJohn