Frogg Toggs warehouse rain suit BOGUS sale

I'm usually not one to complain about companies bad service, but I ordered 2 suits from Frogg Toggs Warehouse from the link that was posted on C.c a week or so ago. I confirmed and paid with a credit card. I received a conformation number shortly after placing the order the same day (June 2). Later that day, I received an email stating my order had shipped priority mail with a tracking number.
It has been 10 days, so I checked the tracking number today and it showed a label had been created from UNION GROVE, AL 35175. I called the number provided and was told my order was cancelled. He said my order was never charged to my card, so no notice was sent to tell me of the cancellation. I guess its for the best.
If anybody ordered from them and have not received your order, I would not be expecting it any time soon.

Herb

I ordered a pair of rain pants thru the link & got them a few days later.

Sounds like a mistake was made. It's never fun to be on the receiving end of a deal like that, but It happens with every company out there. I guess what matters is how they handle it afterwards.

Mama always said, "If it sounds too good to be true, it probably is."

Frogg Toggs will keep you dry until it rains. Probably for the best a mistake was made.

I ordered two bibb suits for the kids and a pair of pants of the close-out models. I have the same shipping label email from Union Grove Al. My card was charged and it says it was shipped. I have a set that I bought from Wally World and I am impressed with them. I will update when I receive them or dont it has only been 2 days.

I apologize to the Frogg Toggs company.
The Frogg Toggs Company IS NOT the "Frogg Toggs Warehouse".
They are not even an authorize dealer for Frogg Toggs according to their website.
"Frogg Toggs Warehouse" is just a middle man tricking people and feeding off the name.

Herb

I ordered a blue bib suit when I saw the initial post about the sale. Mentioned it in another thread. Got a "order has shipped" email. Then day or so later got a "refund notification". ? I emailed them...asking "What's up?" Reply was that they ran out of the color/size I ordered. OK. However they didn't address the "order shipped" question I had inquired about.

I try to be careful when dealing with online orders and so far...knock on wood. This is one time, my antennas are sticking straight up. Maybe I'm just an old skeptic but I see how this could be a ploy for card info & a privacy concern. Can't say I wasn't warned by c.com's warning page for external links. Keeping an eye on the info provided to that place for some time to come.

Looks like I have been caught up in this. They could not tell me anything about my order and said they are gonna refund my money.

I recommend getting a Paypal account for web deals. I also use a separate account for my paypal and other online transactions other than primary checking.

Shortly after I posted I was recontacted by their Customer Service. There was a small confusion with my order but I did receive what I ordered plus some bags for the suits for my trouble. Order time took about 4 days. Not bad.

Hello: I placed my order for a bib suit and received it promptly. Friends have ordered and received their orders. Good Luck. O - R

Quote:

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Originally Posted by brush pile

Frogg Toggs will keep you dry until it rains. Probably for the best a mistake was made.

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Ditto

Hello: Just got back from Canada fishing trip. Never had Frogg Toggs before. They worked great for me, kept me dry during the rains. Machine and Brushpile the Frogg Toggs have what they call a zipper on them, go to youtube and try to find out how they work, should help to keep you dry. Good Luck. O - R

Now that you mention it...I never got mine either:dono