Update Problem 1199 hdsi

I have done numerous updates to my old 998hdsi . I have a 1199 hdsi. I turn on the unit reset to defaults and shut it down. Put the 8 GB card that is formatted to fat-32 with the file on it. Turn it on. It comes on with the green screen i select upgrade option and then when the red page shows up i select no that i do not want to abort the operation. it then restarts and asks me if i want to do the same thing over again. I checked the software version and it is still the 6. something. I talked to hummingbird last summer and they did't have any idea but it would cost me to send it back. I didn't do anything wrong. Has anyone had this problem. I will send it back if I have to. Is this card to large? I know the largest card i can use to upgrade the touch is a 1 GB. Your thoughts would be appreciated.

Thanks
Don

What is the file size on the update?

17.6 mb

I had some problems with the PNY sd cards and i went to the SanDisk card and used Humminbird PC to format the 16GB card for my 798ci hd unit. The file size seems to be alright. It could be the card reader not making connection?

It is possible. I ordered two cards today 512mb and 1 GB they are san disk. I tried again a minute ago. If they don't work I will bite the bullet and send it in. I bought it last May and tried to update it then and it didn't work but was using the same cards. Hummingbird pissed me off when they told me I would have to pay for the repair and it was two months old. I have 225 hours on it since May. It works perfectly but I am going to install the 360 and will be going to a Ulterra when I am sure the bugs are gone.

I would try the new cards after formatting, also download the update again. I don't understand why Humminbird is going to make you pay for it with it under warranty. Also I don't turn the unit off to install the card, I put the card in after restore defaults with it on.

Yes your right. I went out and tried it that way and I get the same results. It looks like everything is right, It tells me it is installing the update, when it restarts it finds the card and wants to install it again. It just doesn't want to load.

Are you attempting this update with the unit in Normal ... Forced Simulator ... Or Demo Simulator mode ...??

Rickie

If you have it connected to the Ethernet, you might try to disconnect it before doing the update.

I usually run the update with nothing connected except power and go to forced simulator mode. I think Humminbird is recommending to have the unit fully started up before inserting the update....It used to work either way, but a few releases ago, they started recommending starting it up first.

Duplicate or corrupted waypoints is another thing that can cause issues. This was so prevalent for a while that they were even recommending backing up the waypoints and then clear all nav data before doing the upgrade......Make absolutely sure you have a good backup before deleting nav data.

I am trying in the normal mode.

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Originally Posted by dallman

I am trying in the normal mode.

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With network connected? Maybe give it a try with everything disconnected and in forced simulator mode.

I have nothing but the power cord hooked up. I will get the new cards and if that doesn't work can try the forced simulator mode. The bad thing there is nothing wrong with the bird except that i can't update it and need to to start adding the 360 and ultimately a Ulterra.

Can you video this from start to finish and post it or add to YouTube with link? Interesting.

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Originally Posted by dallman

I have nothing but the power cord hooked up. I will get the new cards and if that doesn't work can try the forced simulator mode. The bad thing there is nothing wrong with the bird except that i can't update it and need to to start adding the 360 and ultimately a Ulterra.

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I feel your pain on that one .... Not wanting to upgrade is the reason I haven't bought any of those new toys........It is starting to look like they are getting their act together with the software updates, however.

I tried again today. I reformatted the card and down loaded the file. Still doesn't update. This is what is on the card after the attempted update. Attachment 185858Attachment 185859Attachment 185860Attachment 185861Attachment 185862

Is that bin file zipped ...??

I don't recall having to ever unzip a ".bin" ...

Rickie

That file name has a (1) at the end of it. This usually means that there were 2 files in the same location and one of them got renamed.

I am not sure if the update cares about the (1) at the end, but you might try to rename the file and remove that to see if it makes any difference.

It is kinda strange that your computer thinks that is a zip file.

its a mac and it is just a quick look. I hope the card will make a difference but don't have lot of hope. I did format the card and download the file on a pc.

Are you downloading the bin file to the Mac ... And then transfer to the card ...??

Or are you downloading the bin file directly to the SD Card ...??

Maybe the Mac is doing something to the bin file that confuses the HB unit ...

Rickie

One note, I am a mac guy and always download my update on the mac side. Never had a problem. However I realize I may have just been lucky!!

Redge......does a .bin file on your mac show up as a zip file?.....just curious.

It is now working. Thanks for everyone's suggestions. Fisherman said he had a problem with PNY cards and that is what I was using I went and got a sandisk card and poof no problems. The difference I noticed with the PNY card it would have a screen once showing it was uploading the file and another not to turn off power. With the Sandisc card it had those screens multiple times. Go figure. Hope some ones learns from my trials. I don't know what card I was using for my 998 my daughters tend to collect memory cards like my change when they were younger.

The file was downloaded on my mac and then transferred to the card.

That is great, glad it worked out and didn't cost you a lot of money.

BobB Yes it does show a zip file when I download the HB files.
Attachment 185979

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Originally Posted by dallman

It is now working. Thanks for everyone's suggestions. Fisherman said he had a problem with PNY cards and that is what I was using I went and got a sandisk card and poof no problems. The difference I noticed with the PNY card it would have a screen once showing it was uploading the file and another not to turn off power. With the Sandisc card it had those screens multiple times. Go figure. Hope some ones learns from my trials. I don't know what card I was using for my 998 my daughters tend to collect memory cards like my change when they were younger.

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:ThumbsUp Thanks for following up and letting us know what fixed it......That will undoubtedly help someone else.

I several Scandisk extreme cards on sale a while back ..... The daughter has never laid eyes on them:biggrin

I have had better luck with the Extreme cards than the blue ones. Bought 2 sandisk blue ones and they are a tighter fit in my 959, just don't want to jump in and out as easily as the black/grey labeled ones.

I'm glad it worked for you. Hope you get all your toys wired up and working and start getting them SLABS!!:biggrin

I don't know if the sale is still going on but best buy has 16gb samsung cards for $10