Sucks. My interlink is acting up and I have tried to call them 4 times and spent over 45 min each time and still have not talked to a person!!!!!
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Sucks. My interlink is acting up and I have tried to call them 4 times and spent over 45 min each time and still have not talked to a person!!!!!
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Everyone says Mondays are really busy for HB CS. Maybe today, you'll get through in less time.
Hope they get you fixed up man.
I'm on hold right now again, been 20 minutes and no one, just this damn recording telling me someone will be right with me!!!
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I'm betting he go through this time! What's going on with your Interlink BTW.
Hmmm....sounding about like all the reviews I've read about Lowrance in the past.:( I hope you get some answers soon.
You might have picked a bad week to call. They just released a new update and it's missing one of the "features" listed for this update. My guess is a lot of folks are calling and asking where the new waypoint management settings are?
Finally got through after 25 minutes, started calling on Friday lunch hour, waited conservatively 3.5hrs on hold through 5 phone calls. My interlink just keeps dropping out, saying It's disconnected. Sometimes it will work for several hours c correctly, then it just stops for sometimes 5 min or for the rest of the day!!
I guess I'm sending it down for service. $61.25, plus shipping to get it looked at.
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really you got to bring up Lowrance,, really, why, he was expressing an experience with HB ...Quote:
Originally Posted by gabowman
Not sure what your two units are, but if they are two SI units, I'd go with Ethernet and get rid of interlink. A new ethernet cable will be cheaper than the what your paying.Quote:
Originally Posted by SEMOmike
Hey Semomike. If you have not shipped it back yet I had the same issue. Ended up fixing it by making sure both units had the same version firmware.
Send me an e-mail if you have not sent your InterLink back yet. I also have some suggestions for you to try as well.
SEMOmike,
Send me an e-mail if you have not already sent your InterLink back yet. I also have some suggestions for you to try as well.
Mike, I'm sure you've tried this, but I was having issues with the interlink too occasionally. Make sure the cables are seated well on BOTH ends. The block on the unit end (998) that I assumed would not allow the cables to back off, did-and will. Have to shove them back deeper into the block when it's plugged up to the unit sometimes. Well, actually it's become a habit to check them now. Just something for someone to check. If not you, then someone "searching" later.