Warning: Smith's Restaurant, Springfield, MO

Went in today at 3:12 was handed menu's and was told that someone would be right with us to get our order. There were only 2 other couples eatting at the place at that time. At 3:30 pm walked out because no one would come and service us. People kept coming out of the kitchen and looking at us but no one would even bring us a glass of water. It will be a cold day before we ever go back. I have never gotten this bad of service at the Bolivar or Collin's, Missouri locations. But if they can't handle our business in Springfield then they can't handle my business in their other locations.

Drove right up to Applebee's and had a glass of tea within 5 minutes of walking in the door. Enjoyed their food and good service.

Cant say as I blame ya but....I'd rather lay the blame on the manager and hired help of the Springfield establishment rather than the whole franchise. But then.....that's just me.:o

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Originally Posted by gabowman

Cant say as I blame ya but....I'd rather lay the blame on the manager and hired help of the Springfield establishment rather than the whole franchise. But then.....that's just me.:o

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True but they used to have good service at the Springfield location. But if you own a business and can't hire good help to run all your locations you would be better off just running one location.

GROUCH.......i believe i'd avoid you like the plague if i ever had to wait on you......can you just imagine what those poor folks though when they saw you and your bride sitting there practicing your fast draw on each other:eek::eek::eek:

So you track the exact minute you sit down in a restaurant, you'd be lots of fun at the License Bureau. :)

I tell you and I tell you, slow down, just slooooooow down, anyway I have done the same thing, and I just hate waiting long time no service, heck If I want to be ignored I just

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Originally Posted by kazualobzerver

So you track the exact minute you sit down in a restaurant, you'd be lots of fun at the License Bureau. :)

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I just happened to be on the phone when I walked into the place with my banker so I had the time when I ended the call when I set down at the table. Yeah I really enjoy the License Bureau with all the morons who don't have all their paperwork with them! Thats why I always only go to a couple of offices that I know will have their act together.

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Originally Posted by bugman

GROUCH.......i believe i'd avoid you like the plague if i ever had to wait on you......can you just imagine what those poor folks though when they saw you and your bride sitting there practicing your fast draw on each other:eek::eek::eek:

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I was willing to give them another 5 minutes but it was PW58 who said if our money don't look green enough for them then we will take it somewhere else. LOL when PW sees your post, good luck with the beans!

I guess when your on the road for as much as 6 to 8 weeks at a time or longer you kind of expect good service. We were in a I Hop in Conway, Arkansas the other night. Ordered breakfast, asked at the time of the order for extra butter, got the pancakes, asked again for extra butter and we finally got the extra butter about the time we were done with the pancakes. I heard the kid bitching about the amount of his tips from other tables. If your reading this kid next time bring my extra butter with my meal not after I am almost done with it and you might get a tip!

Went there a couple weeks ago on a Sunday afternoon and service and food were both excellent. Next time we are splitting the tenderloin sandwich.....couldn't eat it all. Maybe they were in the middle of a shift change or something. Give-em another try.

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If your reading this kid next time bring my extra butter with my meal not after I am almost done with it and you might get a tip!

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Ok, I'm reading this. Next time leave more than a quarter and you will get better service AND extra butter (Like you need it anyway) Hurry back!!!:):)

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Originally Posted by jackb

Ok, I'm reading this. Next time leave more than a quarter and you will get better service AND extra butter (Like you need it anyway) Hurry back!!!:):)

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You stay out of this bat man! Yeah I didn't need the pancakes either or extra butter! Going to die from high blood sugar anyway! I get better service from Sonic anyway.

Note to self..........

DO NOT KEEP DAN WAITING........EVER!

Kinda harsh there, Danno. You should learn to be more patient and more understanding..............like me.:cool::D

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Originally Posted by bwillaub

Note to self..........

DO NOT KEEP DAN WAITING........EVER!

Kinda harsh there, Danno. You should learn to be more patient and more understanding..............like me.:cool::D

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Funniest thing I've read all week....prolly all year:)

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Originally Posted by bwillaub

Note to self..........

DO NOT KEEP DAN WAITING........EVER!

Kinda harsh there, Danno. You should learn to be more patient and more understanding..............like me.:cool::D

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Yep kinda harsh! I will give you 15 minutes if you ain't on time without a phone call! The older I get the less patient and understanding I get! Lock and load! At my age I might die waiting on you to get off your lazy ass and do your job! And if you think I am going to leave you a tip just because you think you should get one without good service, good luck getting one from me.

cranky old dude, smoke a j

he's younger than us beagle

didn't think he was old enough to be going through the change?

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Originally Posted by springhillwantabe

didn't think he was old enough to be going through the change?

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I am over 50 and soon to be well over 50!

I know what it was .......ol DMW spent a lot of time here in MS over the hollidays.....got to acting kinda like a gewber and when he got back to MO and went to that resturant.....they thought it was Wannabe and ignored him.

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Originally Posted by G3 Fisherman

I know what it was .......ol DMW spent a lot of time here in MS over the hollidays.....got to acting kinda like a gewber and when he got back to MO and went to that resturant.....they thought it was Wannabe and ignored him.

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OUCH, thats gonna leave a mark!!!

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Originally Posted by Speck

OUCH, thats gonna leave a mark!!!

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:eek::D:eek::D:eek:

This has to be the funniest thread I have read in a long time. Might I suggest Lexapro, it helps with the impatientence and short temper. Just kiding, I don't like poor service at restaurants either. I haven't been to the new Smiths yet, but after all the banter I must find out how good or bad it really is. Gee thanks.

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Originally Posted by FROSTY

Went there a couple weeks ago on a Sunday afternoon and service and food were both excellent. Next time we are splitting the tenderloin sandwich.....couldn't eat it all. Maybe they were in the middle of a shift change or something. Give-em another try.

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Gotta agree about the shift time.Being in the business,2-4 is typically a slow time..few working and the ones that are working are cleaning up from the lunch rush or preparing for the dinner shift.Its possible that the hostess sat you at a closed section by mistake,since people kept looking at you.That might have been wondering why you were sitting there.

That being said,there is no excuse to sit there without being acknowledged.They dropped the ball for sure.

Grumpy, might I suggest movies, a shirt, a mug and some reading material. :D

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Originally Posted by G3 Fisherman

I know what it was .......ol DMW spent a lot of time here in MS over the hollidays.....got to acting kinda like a gewber and when he got back to MO and went to that resturant.....they thought it was Wannabe and ignored him.

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I am better looking than that WB or even DonDon!

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Originally Posted by Speck

OUCH, thats gonna leave a mark!!!

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Thanks Speck I know now who has got my back!

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Originally Posted by PommeKing

This has to be the funniest thread I have read in a long time. Might I suggest Lexapro, it helps with the impatientence and short temper. Just kiding, I don't like poor service at restaurants either. I haven't been to the new Smiths yet, but after all the banter I must find out how good or bad it really is. Gee thanks.

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Wife and I had been in there several times before, took her dad a few times and even her uncle. Granted a time or two the service lacked the quaility of Bolivar or Collins but I put it off to having a new place with new people.

Keeferfish already got all of that!