997 woes....

Zoom out on maps shuts down unit when 500 ft range is selected. When i zoom out, it reloads and I loose all my personal settings. Put my unit on billbob's boat. Same result. I updated several 997's with the same sd card. My unit is the only one that is dicked up. Can't even verify how the donut does with the update. Yes, defaults were established before update.

This all started with the new undate. I ain't a happy hooker right now.

The only difference between mine and crappie hunters and billbobs is mine has NVB. Their's work fine.

I like the amber 2 colors....:)

what I presently have is a 2000 dollar 2d sonar.

Get a cup of coffee abd enjoy the donut---:):)

i saw it happen what is hb going to do to help fix this problem cant use the gps ??????????

Buddy your just bad luck with the birds. LOL That or BillBob and Todd have yours fixed where they can out fish you LOL
Pete

First I would try reloading the software on the unit. You may have to can our customer service department and see if they can do anything for you. There number is 800-633-1468.

tried to reload about 4 times same thing we took card out of mine and put in his same thing ???????????? mine is ok his not

I was loading one for a friend and it did just what you are talking about. I got lucky and on a guess forced it to load the firmware again. It took longer than normal but when it completed it was fine.
Might want to give that a try.

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Originally Posted by CRAPPIEHUNTER68

I was loading one for a friend and it did just what you are talking about. I got lucky and on a guess forced it to load the firmware again. It took longer than normal but when it completed it was fine.
Might want to give that a try.

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How did you force to do something? Mine does what it wants. Nothing.

Looks like it was installed correctly. BS.

Sorry I forgot that part. I keep the old version in case I do not like the new. I reloaded the old then the new again.

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Originally Posted by CRAPPIEHUNTER68

Sorry I forgot that part. I keep the old version in case I do not like the new. I reloaded the old then the new again.

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I just got off phone with HB. That is what they suggested.

My old version is on my computer at the lake house, so they are emailing me the older version.

Thanks

Tom

Older version installed, then newer version installed. No workie...........

However on my own imitative, I removed all my waypoints and now it works??????????:confused:

Dang thing is getting even with me for cuzzing the GPS donut....:eek:

This unit is full of ghost turds. They after me...:rolleyes::rolleyes:

You'll get it worked out CP. Is it under warranty?

Didn't I see something about resetting defaults before, and after the update? Thought I did.

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Originally Posted by mduncan62

You'll get it worked out CP. Is it under warranty?

Didn't I see something about resetting defaults before, and after the update? Thought I did.

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It started working when I removed my waypoints. 997 hates me.:(

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Originally Posted by Cane Pole

It started working when I removed my waypoints. 997 hates me.:(

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Does it stop if you import them again?

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Originally Posted by mduncan62

Does it stop if you import them again?

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I ain't got that far yet..

Golden rule to always restore factory defaults before update 4.750 and after update even tho HB did say the 4.750 will restore defaults after this update. But what in Blazes does Gps way points have to do with anything. :confused:

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Originally Posted by jaxsprat

Golden rule to always restore factory defaults before update 4.750 and after update even tho HB did say the 4.750 will restore defaults after this update. But what in Blazes does Gps way points have to do with anything. :confused:

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If I had written the update program, and the default settings were a mandate, I would have the update program set these parameters at program start and maybe program end. This would be my fix, not the "you all don't forget to" scenario. But then, I am old school and my grand kids are smarter than I am. Just ask them.

However, this "you oughta set" claim does gives them an "wiggle out" when things go to chit.

Quote:

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Originally Posted by Cane Pole

If I had written the update program, and the default settings were a mandate, I would have the update program set these parameters at program start and maybe program end. This would be my fix, not the "you all don't forget to" scenario. But then, I am old school and my grand kids are smarter than I am. Just ask them.

However, this "you oughta set" claim does gives them an "wiggle out" when things go to chit.

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Yep, you got that right.
me thinks all us early (3/4 years ago) buyers are $2000 owners of guinea pigs.:rolleyes:

Well now, isn't that strange. Canepole be sure to update us when you reload the waypoints if it works again or not.
My bet is this may lead to a new update from HB and stems from a directory issue with the resident maps in the Nav bundle and how the waypoints file is named. You are getting it because you have the NAV bundle.
Another bet it reloading the waypoints after the update will correct the issue because the directory will then we formed under the new firmware naming scheme.

Quote:

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Originally Posted by CRAPPIEHUNTER68

Well now, isn't that strange. Canepole be sure to update us when you reload the waypoints if it works again or not.
My bet is this may lead to a new update from HB and stems from a directory issue with the resident maps in the Nav bundle and how the waypoints file is named. You are getting it because you have the NAV bundle.
Another bet it reloading the waypoints after the update will correct the issue because the directory will then we formed under the new firmware naming scheme.

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When you get a chance:

Would you (or anyone) try going into the simulator mode and move the cursor to a waypoint and zoom in on the waypoint. This is when I noticed the unit restarting.

I was in the process of making (trying to) a simulator mode start waypoint. I moved the cursor from default position (florida) to Ky lake. When I zoomed in on an existing waypoint on Ky Lake, the unit restarted.

This is the reason I removed the waypoints by the way.

I will give it a try when I get home and let you know what I come up with. It will be tomorrow when I get home though.

Ok. Thanks.

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Originally Posted by mduncan62

Does it stop if you import them again?

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I edited out some old junk waypoints and imported the new list. Still working.

I will give it a tryout next week when I return to the lake.

Just curious, do you use an Interlink and have more than 1500 waypoints? Did that once, and the 997 did all kinds of nutty things. There's a practical limit of 1500 waypoints with an interlink.

No interlink. Too much trouble.

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Originally Posted by Cane Pole

No interlink. Too much trouble.

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:confused: I've never had any trouble with the interlink?? What trouble??

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Originally Posted by Fisherman_Wantabe

:confused: I've never had any trouble with the interlink?? What trouble??

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Not with the unit, with the install. :eek::eek:

OK Canepole I tried to recreate on my HB the issue you described and nothing bad happened.
I was in simulator mode in the driveway and zoomed in on a waypoint I know 10 miles or so away on the lake. Everything worked fine. Created a new waypoint on the map no problem.
I do not have the Nav bundle but I do have the 2010 plat Navonics card.